218,808+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 218,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

218,808 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

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Category with most reviews

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June 19, 2017

Questionable claim response and what is an isn't qualified for claims.

Questionable claim response and what is an isn't qualified for claims.

Insurer: Trupanion Canada

By: Ken

Useful
June 19, 2017

Michael, the customer service rep, was sympathetic, warm & human.

Michael, the customer service rep, was sympathetic, warm & human. I have almost 30 years of customer service experience, & I'm usually disappointed by the people I talk to. Michael reminds me of the days when customer service was about the customer. Many kudos to him!

Insurer: Trupanion Canada

By: Carol

Useful
June 19, 2017

All representives iv spoken to with Trupanion have been very helpful and polite, great costumer service.

All representives iv spoken to with Trupanion have been very helpful and polite, great costumer service. Direct billing is also a nice option and the reason I chose Trupanion over other insurance companies

Insurer: Trupanion Canada

By: Sarah

Useful
June 19, 2017

It's always so simple dealing with you 😊

It's always so simple dealing with you 😊

Insurer: Trupanion Canada

By: Maria

Useful
June 19, 2017

Kate is a friendly,professional and thorough representation for your co.

Kate is a friendly,professional and thorough representation for your co. I have always been pleased with any issue I may have and the outcome from your employees. Thank you Trupanion

Insurer: Trupanion Canada

By: Patricia

Useful
June 19, 2017

I'm close to cancelling because your annual rate increases are too high.

I'm close to cancelling because your annual rate increases are too high. They jump 7 or 8% annually, while wages do not increase that much that fast. Private sector full time wage increases average much less, only about 1 to 3 % annually. You need to give customers a break and skip increase premiums for a couple years in a row, or at least only increase by a fraction of how much your rates have been going up over past few years. Our pockets are NOT bottomless and you're already scraping the bottom. Thanks.

Insurer: Trupanion Canada

By: Elaine

Useful
June 19, 2017

'Recommend to a friend' would have been a 10, had the rates not increased from $25/month to $50/month in only 4 years.

'Recommend to a friend' would have been a 10, had the rates not increased from $25/month to $50/month in only 4 years. That is pretty significant for a very common cat/pet (domestic short hair).

Insurer: Trupanion Canada

By: Stacy

Useful
June 19, 2017

We insured rescue dogs from a shelter which we were told are healthy.

We insured rescue dogs from a shelter which we were told are healthy. How dowe know what happened to them health wise before? Why ask that?

Insurer: Trupanion Canada

By: Mary

Useful
June 19, 2017

I find that I'm having problems changing my password.

I find that I'm having problems changing my password. I have spent several hours on this over 2days and still have problems and now am locked out. I've given up for now.

Insurer: Trupanion Canada

By: Patricia

Useful
June 19, 2017

Great service as always!

Great service as always!

Insurer: Trupanion Canada

By: Anast

Useful

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