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Pet parents across the U.S. and Canada have left over 218,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My pet got the care he deserved with Pets Best
My pet Bear was the love of my life and he recently passed over the Rainbow Bridge. I insured Bear with Pets Best right after he had kidney stones removed to the tune of $2500 at 4 years of age. For the most part Bear had a good life. Towards the end, his kidneys started to show signs of age with elevated labs, and he developed arthritis and we suspect Degenerative Myelopathy. I started Physical Therapy and then Acupuncture. This allowed Bear to continue to maintain mobility as long as possible. Pet's Best covered 80% of his care. This allowed me to make decisions based on NEED and not COST. I am certain Bear lived another 2-3 years due to my ability to give him the best care possible by having Pets Best. Claims are processed efficiently and reimbursement is via direct deposit. I wish insurance for humans was so straight forward!
Insurer: Pets Best
By: Tracy
Ill be honest it took me months of …
Ill be honest it took me months of research and calling a few different pet insurance companies. I went with pets best due to having great customer service, any time i called for questions or emailed questions they got back to me. They never said it all depends and you have 30 days to decide. They always provided an answer. They also have an essentials package that i added on which i liked. !st time i needed to submit a claim customer service once again helped with the whole process and got my eob in less than 5days. Quicker than my own FSA. thank you for all your help pets best. I know i made the right choice.
Insurer: Pets Best
By: Sarah
Best pet insurance with peace of mind.
I have used embraced many times for my two dogs and not once has it let me down. Knowing that I can take my furry babies to the vet and know that I have Embrace that cares for the well being of them and assist with their medical needs is truly a peace of mind.
Insurer: Embrace
By: Antonio
Pets Best Has Paid All The Routin...
Pets Best has paid all the routine care the policy covers in record breaking time. It's usually less than 5 business days from the time I submit the claim to the time their reimbursement shows up in my bank account!
Insurer: Pets Best
By: Sarah
Everything Good Except Premium Go...
Everything good except premium going up
Insurer: Pets Best
By: Rosemary
Trupanion has always been there for me.
Trupanion has always been there for me...I have been with Trupanion for 4 years...the compassion...the friendliness...the high standard of service...makes me so happy to have Trupanion as my pet insurance...so wonderful...such a peace of mind...the best decision I have ever made !!!
Insurer: Trupanion Canada
By: Nancy
With our pets being healthy, it did not make financial sense to keep paying the monthly premiums while still having to pay for wellness checkups and costs not exceeding our deductable of $200.
With our pets being healthy, it did not make financial sense to keep paying the monthly premiums while still having to pay for wellness checkups and costs not exceeding our deductable of $200. For example, our dog was taken to the vet for a wellness checkup, for shots, and an ear infection with the total coming to over $200. Because the wellness checkup is not covered and the ear infection portion was around $100 (which was applied to the deductible), we paid $200 on top of the monthly premium. It was decided to put the monthly premiums in a "Savings jar" to be used for future wellness checkups and any other expenses for our pets and hope and pray for the best as folks did years ago. It would be good if Trupanion considered full or partial wellness checkup costs. Regarding communicating with the Trupanion agents, they were all very pleasant to talk with and knowledgeable about their products and your situation (even the late night/early folks). Your information is quickly gathered and presented in front of them AND there are no menu options to press (wish other companies could/would make it this easy to talk to a live person). Good company to work with. Thanks!
Insurer: Trupanion Canada
By: Jennifer
The Representative did listen to my question, but he seemed distracted and could've given more attention/focus to my inquiry.
The Representative did listen to my question, but he seemed distracted and could've given more attention/focus to my inquiry.
Insurer: Trupanion Canada
By: Margot
Trupanion has been terrific!
Trupanion has been terrific! People insurance should be as good!
Insurer: Trupanion Canada
By: Susan
Hurnia not covered because of a procedure that could save our dogs life.
Hurnia not covered because of a procedure that could save our dogs life. Not acceptable in my books. Very in happy with your services.
Insurer: Trupanion Canada
By: Colleen