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Pet parents across the U.S. and Canada have left over 218,878 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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We have a 7 year old dog who has had lots of problems.
We have a 7 year old dog who has had lots of problems. Trupanion has been withus thru ups and downs. They have been fantastic. Need I say more?
Insurer: Trupanion Canada
By: Diane
hold message is too repetitive - part of great service is NOT holding or if on hold not repeating over and over apology about hold time but will give great service - that is an oxymoron!
hold message is too repetitive - part of great service is NOT holding or if on hold not repeating over and over apology about hold time but will give great service - that is an oxymoron!
Insurer: Trupanion Canada
By: Donna
Submitting claims is a very easy process.
Submitting claims is a very easy process. I also appreciate the quick responses to claims and wonderful help from representatives over the phone.
Insurer: Trupanion Canada
By: Kristi
Always content with Trupanion
Always content with Trupanion
Insurer: Trupanion Canada
By: Lynne
I have been waiting for my check for over a month now, when they said it would take a week.
I have been waiting for my check for over a month now, when they said it would take a week. Have called multiple times to check in on the claim, people were nice but nothing has been resolved. They just give me all these excuses of why it still hasn't been completed. Ther is no reason why this process should b taking this long, especially since they told me it would take a week at most. This isn't my 2nd claim, and I'm not happy at all.
Insurer: Trupanion Canada
By: Tabitha
We get what we pay for without arguement - that is terrific!
We get what we pay for without arguement - that is terrific! Christy
Insurer: Trupanion Canada
By: Carroll
If an animal has emergency surgery, I would expect the followup visit to inspect the wound and replace the bandage to be covered.
If an animal has emergency surgery, I would expect the followup visit to inspect the wound and replace the bandage to be covered. It wasn't.
Insurer: Trupanion Canada
By: Lucinda
Rep offered to do followup so hopefully we see progress on claim soon
Rep offered to do followup so hopefully we see progress on claim soon
Insurer: Trupanion Canada
By: Mary
Although you can't always cover our bills you cover most and I am so appreciative of that.
Although you can't always cover our bills you cover most and I am so appreciative of that. Your claim method is so easy and uncomplicated. I wish my own heath insurance was as easy to deal with.
Insurer: Trupanion Canada
By: Dolores
Trupanion rocks, as always!
Trupanion rocks, as always!
Insurer: Trupanion Canada
By: Kimberly