154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified December 17, 2025

Turn around time from bill submission…

Turn around time from bill submission to payment was quick and flawless.

Insurer: Pumpkin

By: DAVID D

Verified December 17, 2025

Refund time was excellent

Refund time was excellent. Had some difficulty getting invoices etc to your companu? Mailing address on claim form got no results. Had to talk it out with a very knowledgeanl, polit claims rep. Thanks Ron costill

Insurer: Healthy Paws

By: Ronnie Costill

December 17, 2025

She took care of our cat in a great way

She took care of our cat in a great way

Insurer: Fetch Canada

By: Shahid Mondol

Verified December 16, 2025

It’s ok

I’m still ok

Insurer: MetLife

By: Jalen Dabney

Verified December 16, 2025

Good insurance!

Good insurance!

Insurer: MetLife

By: Jose Xujur

Verified December 16, 2025

I have been very pleased with this…

I have been very pleased with this insurance option. The claims are easy to submit. The communication is great. Because I love my dog so much, this program gives me peace of mind.

Insurer: Spot

By: Risa Roe

Verified December 16, 2025

Quick response

Quick response - friendly assistance!

Insurer: MetLife

By: Timmy

Verified December 16, 2025

I haven't had an experience

I haven't had an experience. You emailed me once to say you were reviewing my application. something about pre-existing conditions but that was it. I know the fee was deducted from my paycheck so I assume Pancho is approved. Outside of that I don't have much information.

Insurer: Nationwide

By: Dave

Verified December 16, 2025

My last two beloved Beagles convinced me I needed pet insurance on my next dog.

My last two beloved Beagles convinced me the next time I adopted a dog I would make sure I had pet insurance. I adopted a 6-1/2 year old Basset Hound mix that had never been to a veterinarian and unfortunately he came with several unknown health issues including severe dental issues. I picked MetLife Pet Insurance after reviewing several different companies policies including submitting claims. Each time I've submitted claims the representative I spoke with on the phone has been SO VERY helpful! Each one has gone beyond the scope of what they were required to do but it helped save time and frustration for me! MetLife also has a video to watch which explains exactly what is needed to submit a claim and all of it can be done online or through the mail if one prefers. I have submitted all my claims online and within a week MetLife has deposited the covered portion of the claim into my bank account. Pet care has become extremely expensive but I've been thankful for the coverage MetLife includes with my policy. It has truly given me peace of mind when I take my pet to the vet.

Insurer: MetLife

By: Gail

Verified December 16, 2025

Easy to get re-imbursed!

Easy to get re-imbursed!

Insurer: Fetch

By: Kevin McClellan

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