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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Turn around time from bill submission…
Turn around time from bill submission to payment was quick and flawless.
Insurer: Pumpkin
By: DAVID D
Refund time was excellent
Refund time was excellent. Had some difficulty getting invoices etc to your companu? Mailing address on claim form got no results. Had to talk it out with a very knowledgeanl, polit claims rep. Thanks Ron costill
Insurer: Healthy Paws
By: Ronnie Costill
She took care of our cat in a great way
She took care of our cat in a great way
Insurer: Fetch Canada
By: Shahid Mondol
I have been very pleased with this…
I have been very pleased with this insurance option. The claims are easy to submit. The communication is great. Because I love my dog so much, this program gives me peace of mind.
Insurer: Spot
By: Risa Roe
Quick response
Quick response - friendly assistance!
Insurer: MetLife
By: Timmy
I haven't had an experience
I haven't had an experience. You emailed me once to say you were reviewing my application. something about pre-existing conditions but that was it. I know the fee was deducted from my paycheck so I assume Pancho is approved. Outside of that I don't have much information.
Insurer: Nationwide
By: Dave
My last two beloved Beagles convinced me I needed pet insurance on my next dog.
My last two beloved Beagles convinced me the next time I adopted a dog I would make sure I had pet insurance. I adopted a 6-1/2 year old Basset Hound mix that had never been to a veterinarian and unfortunately he came with several unknown health issues including severe dental issues. I picked MetLife Pet Insurance after reviewing several different companies policies including submitting claims. Each time I've submitted claims the representative I spoke with on the phone has been SO VERY helpful! Each one has gone beyond the scope of what they were required to do but it helped save time and frustration for me! MetLife also has a video to watch which explains exactly what is needed to submit a claim and all of it can be done online or through the mail if one prefers. I have submitted all my claims online and within a week MetLife has deposited the covered portion of the claim into my bank account. Pet care has become extremely expensive but I've been thankful for the coverage MetLife includes with my policy. It has truly given me peace of mind when I take my pet to the vet.
Insurer: MetLife
By: Gail
Easy to get re-imbursed!
Easy to get re-imbursed!
Insurer: Fetch
By: Kevin McClellan