221,348+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,348 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Long-Term Customers Deserve Better
Our dog has been insured with Healthy Paws since 2017. We enrolled him as a puppy with no pre-existing conditions and selected a plan with 90% reimbursement and a $200 deductible. We chose Healthy Paws specifically for the peace of mind that this level of coverage would provide if our dog ever developed significant health issues. Over the years, our premiums increased periodically. While I was not always happy about the increases, I understood that rising costs affect everyone and accepted them as part of maintaining coverage. That changed a few months ago when Healthy Paws increased our monthly premium from approximately $98 to $225.95. Not only was this a dramatic increase, but they also reduced our reimbursement rate from 90% to 70% and increased our deductible from $200 to $500. What is most troubling is that I was given no choice in these changes and no alternative options. When we enrolled in 2017, there was no provision in our policy stating that pets over a certain age would be limited to 70% coverage. Had such a provision existed, I would have reconsidered purchasing the policy. Now, after nearly a decade with Healthy Paws, we have little ability to switch carriers because most pet insurance companies exclude pre-existing conditions. I was never asked to agree to these significant changes. Instead, I received a generic notification email. Healthy Paws built its reputation on providing peace of mind to pet owners. Unfortunately, these changes have had the opposite effect. During our dog's senior years, when insurance matters most, we are paying more than ever while receiving substantially less coverage. In my view, Healthy Paws should have honored the coverage terms that existing customers originally purchased while continuing to implement premium increases as needed to address rising costs. If the company wanted to adopt new coverage limitations, those changes should have applied prospectively to new customers with full transparency from the outset. I am deeply disappointed and can no longer recommend Healthy Paws based on my experience.
Insurer: Healthy Paws
By: Aimee M
It was awesome
It was awesome! Very easy, and the best quote that I could find to me, it was the best rate!
Insurer: Sonnet
By: Maria Fernanda Molina Contrera
Process was easy and straight forward.
Process was easy and straight forward.
Insurer: MetLife
By: Roberto Benites
Great and easy set up for online…
Great and easy set up for online insurance amazing prices highly recommend
Insurer: Sonnet
By: Damien Richard-Sweet
Parabo
Ease of applying and adding a 3rd pet. Web site easy to navigate.
Insurer: Nationwide
By: Bradley
smooth process
smooth process, I highly recommend it.
Insurer: MetLife
By: Romell Mazon
Pumpkin has amazing customer service
Pumpkin has amazing customer service! You are always able to speak to a 'human- and not AI generated. Always address my claims in a timely manner and explanation I would recommend to anyone who has 'fur babies:
Insurer: Pumpkin
By: Victoria
We've been with you for almost 11…
We've been with you for almost 11 years. Always prompt payment for the appropriate claims and if I ever had questions ive always been able to call and get them answered.
Insurer: Healthy Paws
By: Stephen Capozza
Spot Insurance has always received
Spot Insurance has always received, reviewed and processed my claims in a timely manner
Insurer: Spot
By: Rena Phillips
Timely claim completion
Our claim was completed in a timely mannner and the reimbursement was outlined very clearly. I felt comfortable with all the decisions and feel we all worked together as a team in the best interests of my dog. I highly recommend Healthy Paws and would like to thank the representatives for all they do.
Insurer: Healthy Paws
By: Dan Fortunato