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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

5

out of 5

Great customer service

Claims are processed quickly and fairly, based on level of insurance purchased.. It is easy to post claims online and funds are sent to customer bank account via direct deposit. The company responds to claims and any questions quickly. Customer service is a strength for this company. A+ for customer service.
  • INSURER: Pets Best
  • POSTED: 01/30/2025
  • BY: Anita
  • BREED: Golden Retriever
  • AGE OF PET: 7 - 10

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1

out of 5

Find a different pet Insurance company

I paid my premiums EVERY MONTH for over 2 years. Difficulty with online claim filing (unable to upload documents) left me with 2 years of no help with vet bills. Finally customer service gave an email address. After spending hours sending all my ITEMIZED INVOICES FROM THE VET OFFICE, the claim was denied stating the invoices needed to be itemized??? I inquired about getting which invoices were unacceptable. Only response was that they were not itemized. APPARENTLY I HAVE DONATED $1000 TO PETS BEST IN THE PAST FEW YEARS. Please check out another company. Don't donate your hard earned money to this company, like I was forced to do.
  • INSURER: Pets Best
  • POSTED: 01/22/2025
  • BY: Terry
  • BREED: Cocker Spaniel
  • AGE OF PET: 0 - 3

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1

out of 5

This insurance is a joke

I filled a claim (over $300) Most of the insurance payment went to deductible and co-payment. I am receiving $15. We pay over $50 per month. I will be canceling.

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5

out of 5

The Best

So easy to work with !!
  • INSURER: Lemonade
  • POSTED: 07/23/2024
  • BY: Kim
  • BREED: Mixed Breed Medium (20lb - 70lb)
  • AGE OF PET: 4 - 6

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1

out of 5

Thee worst pet insurance I've ever had.

I cat had an illness and since we went to the veterinarian 1 day before the two weeks waiting period. Which he was really sick. They would not reimburse the full bill. I went ahead and cancelled. I definitely would not recommend anyone signing up with them. The last representative was an idiot also could not understand what she was saying. I told her why I was cancelling and she asked me again why are you cancelling? Really?
  • INSURER: ASPCA
  • POSTED: 05/31/2024
  • BY: Nicole
  • BREED: Domestic Short Hair
  • AGE OF PET: 4 - 6

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1

out of 5

Because "0" is not an option for AKC/Companion Care

More upset with myself than anything, make sure you know what you're covered for. Have never filed a claim during the life of my 5 year old French Bulldog, but have carried AKC insurance the entire time. A few weeks ago my boy developed IVDD- went from unstoppable to having emergency spinal surgery in a week. Over $6500 in bills, thought it was going to be ok, from the financial standpoint... you know, 'cause I had "pet insurance". Filed my claim, got back EOB & $500 today... that was it, all AKC/Companion Care covered was $500. My ignorance, my loss, feels more like a sham than anything beneficial.
  • INSURER: AKC
  • POSTED: 12/05/2023
  • BY: Eric
  • BREED: French Bulldog
  • AGE OF PET: 4 - 6

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4

out of 5

Verified

All pets should start this way!

I was already enrolled by the breeder, so all I had to do was continue with program.
  • INSURER: Trupanion
  • POSTED: 04/29/2023
  • BY: Richard
  • BREED: Miniature Goldendoodle
  • AGE OF PET: 0 - 3

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5

out of 5

Verified

Easy claim submission.

Smooth and user friendly
  • INSURER: Trupanion
  • POSTED: 04/26/2023
  • BY: Glenda
  • BREED:
  • AGE OF PET: 0 - 3

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5

out of 5

Verified

Great service!

Fast service, helpful emails giving us status…much appreciated!
  • INSURER: Trupanion
  • POSTED: 02/18/2023
  • BY: Deborah
  • BREED:
  • AGE OF PET: 0 - 3

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5

out of 5

Verified

Wonderful customer service

Trupanion assistant who handled my call was excellent.
  • INSURER: Trupanion
  • POSTED: 01/30/2023
  • BY: Mary
  • BREED: Pug
  • AGE OF PET: 0 - 3

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