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Both representatives were extremely helpful!
Both representatives were extremely helpful! Very pleased!
Insurer: Trupanion Canada
By: Molly
Trupanion has a very professional as well as personally informed customer service team.
Trupanion has a very professional as well as personally informed customer service team. They always find the information I need and provide a satisfactory answer for me.
Insurer: Trupanion Canada
By: Mary
I thought that with my $750.
I thought that with my $750.00 deductible that trying to help my kitty out was going to be next to impossible and was wondering why I even have the policy but the young lady pointed out some things that I could do to help me out as far as reducing the deductible and I was extremely happy with her suggestions which I will follow up on. Thank you for your help.
Insurer: Trupanion Canada
By: Doug
Excellent service
Excellent service
Insurer: Trupanion Canada
By: Annette
My rates continue to rise every year even thoufh I make few claims.
My rates continue to rise every year even thoufh I make few claims...my only issue...
Insurer: Trupanion Canada
By: Carla
Telephone service reps are ALWAYS helpful, professional, courteous and encouraging!
Telephone service reps are ALWAYS helpful, professional, courteous and encouraging! I always hang up feeling good that I am with your company!
Insurer: Trupanion Canada
By: Linda
very professional
very professional
Insurer: Trupanion Canada
By: Michelle
I.
I. Spoke with Jennifer. She is a caring compassionate person!
Insurer: Trupanion
By: Rosanne
We were calling regarding a possible poison eaten and the individual seemed confused on how to answer.
We were calling regarding a possible poison eaten and the individual seemed confused on how to answer. It took him a few minutes to figure out Vet and or poision number.
Insurer: Trupanion
By: Michelle
While we have been fortunate to not need turpanion that much yet the experiences we have have been great!
While we have been fortunate to not need turpanion that much yet the experiences we have have been great! Only issue I have a may lead me to leave turpanion is that they do not cover any portion of the gastroplexy surgery. I realize it is a preventive surgery but considering there is a small number of breeds that need it and it literally can make the difference between life and death in the future, why not even cover part of it? Sadly I am looking at other companies as the survival rate is not high with out the surgery.
Insurer: Trupanion
By: Kassandra