217,900+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Staff was friendly and professional
Staff was friendly and professional. She was knowledgeable and was able to help me quickly.
Insurer: Spot
By: Diana Ronquillo
Excellent Service
The time from i first submitted the claim, spoke to someone about missing documentation, and receiving the funds was very short. Everyone i a poke to was courteous and genuinely seemed to care for the well-being of my pets. 100% the best.
Insurer: MetLife
By: Customer
Glitchy
My dog is on continuous medication - gabapentin. I have gotten refusals because I have not included a picture of the bag of the medication, bottle of the medication, ect. It’s in his records that he’s on this medication continuously. The app has also been very glitchy. I have to open and close it at least 3-5 times to make a claim
Insurer: MetLife
By: Erikka Elsbury
Spot Insurance has been amazing!
Spot Insurance has been amazing! I really enjoy this insurance company, the website is easy to follow and it is easy to submit claims and get organized with insurance paperwork.
Insurer: Spot
By: Mackenzie Keen
We have had Embrace for over 4 years…
We have had Embrace for over 4 years and have been very satisfied with them. The fact that we have coverage for our 13 year old dog is very comforting. They have paid for 2 different cancer surgeries and countless meds. Their website is very easy to navigate for claims, and all their staff is very friendly and helpful if you need to call. Highly recommend.
Insurer: Embrace
By: US
Easy-Peasy!
Very intuitive system with easy to understand prompts!
Insurer: Embrace
By: Sheila McKellar
Great customer service & sales team
Spoke with Samantha in customer service first, she was very nice and helpful in connecting me with the department I needed. Connected me with Amanda in sales as I wanted to add my new puppy to my existing policy. She was very kind and answered all my questions with explanations of coverages. She even sent me an email with all my fur babies policy due dates, which is rather helpful because I now have 4 fur babies. Would recommend Fetch to anyone looking for pet insurance.
Insurer: Fetch
By: Michael Bartko
Spinal Surgery
My Dachshund had to have spinal surgery. I was so worried about making appointments and her medication that I didn't think about the bill until I got it. I had submitted the paperwork to Fetch and they took care of the rest. I'm forever thankful to Fetch!
Insurer: Fetch
By: Sue