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Amazing representative
I ended up not being able to make my new selection for adding pet insurance online and had to call the hotline and it was an absolutely amazing experience. I talked to a very nice woman who helped do the process for me. She was very nice. I really appreciate having good communication with representatives for companies.
Insurer: Trupanion
By: Krista
Taking care of my puppies!
Taking care of my puppies!
Insurer: ASPCA
By: Bradley Livingston
Exceptional pet insurance coverage
I have had Embrace for four dogs, spanning 10 years, and it has unfailingly been a great experience. I have had friends with other pet insurance who often lament the difficulties in getting claims covered and/or the reimbursement process. I encourage them to switch to Embrace, or to sign new puppies up for it, because I believe so strongly in this company. My pets will always be covered with an Embrace policy!
Insurer: Embrace
By: S Cothern-Ball
Have filed 2 claims and both times had…
Have filed 2 claims and both times had fast turn around. Easy to file the claims. So far so good!
Insurer: Pets Best
By: Cat Wright
Excellent insurance company for my dogs
Fast processing, good communication . Coverage is excellent and is a good value. I don't have to worry about getting excellent care for my precious dogs
Although it was an easy interface to add pets, very confusing to finish.
Although it was an easy interface to add pets, unfortunately the system wouldn't take my billing address, no matter how many times I filled it out, and therefore the billing page refused to complete the purchase. Then I get an email saying that Nationwide received my application, which confused me, considering the webpage for purchasing the plan wasn't letting me finish. Not just that, but the email I received only mentioned one of the pets I was applying for coverage on. Very confusing.
Insurer: Nationwide
By: customer
When my cat turned 16 to the raised his…
When my cat turned 16 to the raised his premium to 345 a month. When he needed it most. Stay away. Also: the response to this is cold as helland exactly what you would think. I paid for my cat to be insured his whole adulthood before any problems. They went from 95 a month to 345. Do yourself a favor, put the same amount of money into a mutual fund, earn interest, and pay out of that. Otherwise, no matter what the corporate drone below would have you believe, they will screw you over when you need it most. May the insurer feel the same suffering that they instil upon every pet owner who watches their pet die due to insurance premiums that are untenable when your sweet, precious, babe needs it the most. A pox on your family.
Insurer: Embrace
By: Steven Hanna
I found on the site conflicting information
I found on the site conflicting information so I called customer service to get clarification. One place on the site said that ACL issues would not be covered the first year but when I clicked on waiting periods by state it showed if you were a resident of Washington State there was no waiting period. I asked the customer service rep about this and she said I was looking at old information, if that's the case why is it on the site? She also quoted me $124 plus some change but the site was showing $99 plus some change, she couldn't explain the difference. I also could not find German Shepherd mix but other breeds had mix listed. One of the questions asked if my dog has seen a vet in the last 6 months and I told the customer service rep he had at the place we adopted him from but she said to mark no because that question is when the pet is with you not before. I honestly can't remember what I marked but that question needs to be clarified. I also asked if I could increase the reimbursement rate to 80% and she said not in Washington state, why does that make a difference? I ended up purchasing the policy as our last 2 dogs were covered by Nationwide and we were very happy with their coverage.
Insurer: Nationwide
By: Sheri S
The is my first experience with pet…Absolutely Stellar
The is my first experience with pet insurance, and it’s saved me a fortune!! I have two Shelties, and sometimes I swear they’re striving for death by chocolate. Twice Bonnie has been in the ICU, and Asher once. Add to that Bonnie developing epilepsy, and you can just imagine the difference Embrace has made. Filing claims is so easy, and the folks who answer the phone are so kind and helpful. I recommend Embrace to all my friends and acquaintances.
Insurer: Embrace
By: Christina Lafferty