217,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great customer service
Great customer service! Every time I have called, the representative is so calm and helpful!
Insurer: Prudent Pet
By: parkersgmail.com
Great Service with Kyle
Kyle was amazing and walked me step by step though picking the best option. He is likely over qualified for his job. I'm happy he helped me. I feel relieved to know we have what we need for any unexpected bills!
Insurer: Embrace
By: Summer Boger
I had high hopes when I first signed up…
I had high hopes when I first signed up with Fetch because their customer service was helpful during the enrollment process. However, once it came time for actual claims and reimbursements, the experience took a turn for the worse. They consistently found ways to deny claims by citing pre-existing conditions where the coverage should have applied. It feels like they prioritize finding excuses over honoring their commitments. I would advise potential customers to be cautious and ensure they thoroughly understand the fine print before signing up.
Insurer: Fetch
By: Guyana
this was the first time I don't have to…
this was the first time I don't have to find other papers and resend paperwork to you.
Insurer: Fetch
By: CONSTANCE
Josh Sabado did a great job answering all my…
Josh did a great job answering all my questions and walking me through the next steps of insuring my golden doodle.
Insurer: Fetch
By: Cheryl Vogl
Great experience
Great experience! He went through everything with explanations and talked through my pups needs.
Insurer: Nationwide
By: customer
Eric was well informed
Eric was well informed, efficient, helpful.
Insurer: Nationwide
By: customer
Representative was very helpful and…
Representative was very helpful and explained everything clearly
Insurer: Nationwide
By: customer
The agent was able to tell me…
The agent was able to tell me specifically what document I needed to submit.
Insurer: MetLife
By: customer
10/10
MetLife’s customer service is so amazing. Their policies are comprehensive and a very great value for the money!
Insurer: MetLife
By: Adrianna