216,195+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,195 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
216,195 total
What are you looking for?
Most selected providers in "March, 2026"
This chart shows the distribution of the most selected pet insurance providers in March, 2026.
Providers with highest rating
19,768 reviews
11,046 reviews
5,363 reviews
55,032 reviews
8,917 reviews
Category with most reviews
This chart shows the distribution of review categories.
Easy to file the claim
Easy to file the claim. Claim processed timely.
Insurer: Spot
By: Lauren
Reimbursement Turn Around
The Reimbursement turn around even with submitting all the details is AWFUL. I submitted a claim on 7/10 and got reimbursed incorrectly on 7/11 "due to a system failure." I called on 7/14 when I looked at the App and noticed the discrepancies on the reimbursement. I was told I shouldnt have even been reimbursed yet and that nobody else that submitted claims that day have been reviewed yet. She told me it would be reviewed by claims and get fixed within 3-5 days. I called back again after a few days and got some other lady who told me the same BS they tell everyone else "Claims take 5-10 buisness days but could take up to 30 days per our policy" couldn't give me a decent update just that it was sent back to claims for review. After 17 days go by I call back again and get the same BS answer above and no resolution. Mind you they have already reimbursed me previously for the same medication so why it takes this long to get reimbursed again is ridiculous. And the customer service is less then helpful and reads off their script. Better off going straight to management. I still have yet to receive a resolution or update as of August 5th... UPDATE: 8/8 ended up calling again as I still have received no resolution for Metlifes screw up on my claim. Talked to another gal in customer service who informed me that last 3 other times I called nothing had been pushed forward so she pushed it. Told me its going to take 3-5 days to review again. We are on 20 days now of a unresolved claim issue due to their system. And now I have to wait again another "3-5 days." I ended up calling back and talking to a manager who is hopefully expediting this since I have called several times already... ANOTHER UPDATE: 8/14 called again which feels like the millionth time. 23 days later and still not reimbursed for a claim submitted in July. For how much I pay a month its ridiculous its taking this long to get reimbursed... so forwarning its taking 10+ days to get reimbursed for a simple claim anything complex expect the full almost 30. Unbelievable. Make sure you have money set aside as backup.
Insurer: MetLife
By: CMW
Pets Best price gouge 5 years in…
Pets Best raised our rates substantially (more than doubled) in less than 5 years. Given that clients are stuck with a pet insurance company after signing up or risk having them exclude any "existing conditions", they are taking advantage of us. This is an unethical business practice, and we are seriously considering cancelling and just having a pet savings account.
Insurer: Pets Best
By: Am V
I never had a bad experience with…
I never had a bad experience with Embrace, my dog has a really bad skin condition. I have to take her to the dermatologist every three months or so and they always address my claim appropriately.
Insurer: Embrace
By: Mari R
Thank you for all your help
Thank you for all your help
Insurer: Nationwide
By: Rocio
They are quick at making a judgement…
They are quick at making a judgement for claims.
Insurer: Spot
By: KH
Embrace makes it very easy to submit a…
Embrace makes it very easy to submit a claim
Insurer: Embrace
By: AvardWalker
Great pet insurance
I have kept 7 dogs insured with embrace for six years. Easy to submit. Good prices. Great coverage! Always insure your puppies asap. Last one was insured 9 days then swallowed a treble fish hook! Saved $500+on surgery.
Insurer: Embrace
By: Tbacile
Josh was very patient and explained all…
Josh was very patient and explained all the details about the various insurance options and policies in a way that was easily understandable. He was very professional and easy to talk to; great customer service.
Insurer: Fetch
By: Shayna Scott
Love this Embrace Insurance
Love this Embrace Insurance, it took me a while to get the hang of it but in my defense I'm 70 and out of the loop with social media and computer tech! But I have figured it out I believe ... I have missed out on 2 claims because I couldn't figure out how to work the site.... oh well , live and learn thanks Best..., Annie Colturi PS:Love Johnny Too he's great gets right back to me
Insurer: Embrace
By: Annie Colturi