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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Pumpkin has always made it so easy to…
Pumpkin has always made it so easy to file claims after a vet visit. The website is user friendly and I always get paid out in a short amount of time.
Insurer: Pumpkin
By: Alyssa
Thankful for Pumpkin Insurance
I was honestly skeptical when I first filed the claim for Odie who herniated a disk in his neck chasing a squirrel of all things. Every communication I've had with Pumpkin was great. Each Agent gave me assurance that my claim was being processed and that gave me peace of mind. Once I filed the claim it was paid within days. Thank you Pumpkin Insurance for being there when we needed you. They fulfilled their promise and I cannot ask for anything more.
Insurer: Pumpkin
By: Deborah
My claim was canceled due to the claim…
My claim was canceled due to the claim form missing. Takes a lot longer to process compared to Embrace and they don’t need a cover form.
Insurer: MetLife
By: Kennith Kruger
I sent an email at 11:31 pm about a…
I sent an email at 11:31 pm about a claim that partially processed incorrectly. One minute later, I received a nonautomated response!
Insurer: Pumpkin
By: Susan
Paid All Year, Every Claim Denied
I’ve been paying about $85 a month for the last 12 months and filed 3 claims. All 3 were denied for what felt like very minor or “technical” reasons. What’s the point of paying for pet insurance if nothing is actually covered? I expected some help with my pet’s bills, not excuses. I’m very disappointed and will be looking for a different company—anyone considering this insurance should read the fine print very carefully.
Insurer: Pets Best
By: Joseph H
Aileen was very patient with me and…
Aileen was very patient with me and provided detailed information also answered all my questions and concerns. Thanks so much
Insurer: Fetch
By: Sharmaine Haylock
The process of my claim review was good…
The process of my claim review was good and reasonable.
Insurer: Fetch
By: Sylvia
Amanda was great
Amanda was great - thorough and direct. Got me the information I needed and got me on with the rest of my day efficiently.
Insurer: Fetch
By: MARK NESSEL
I could understand the gentleman that…
I could understand the gentleman that helped me.
Insurer: Nationwide
By: Margaret Throne