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Pet parents across the U.S. and Canada have left over 217,980 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Invalid preexisting conditions listed!
My first claim was super easy using the mobile app. It only took a couple days and the reimbursement should be in my bank account soon. 5 star experience. However, I had to take away a couple stars because soon after signing up my two very healthy puppies, on one of them, Embrace listed FOUR pre-existing conditions taken from my (very thorough) veterinarians detailed notes. The adjuster took comments totally out of context, listed as preexisting conditions, and (in my opinion) to have reasons to deny coverage. One of the four conditions was listed as permanent and my veterinarian will be helping me to appeal as it is totally resolved. A complete hassle to have to go thru an appeal process and to have the other three temporary conditions be on my puppy’s record for 12 months. I was extremely discouraged by these invalid conditions and was tempted to cancel my policy. Instead, I’ve chosen to continue for a while and as mentions, my claim for the other puppy was handled promptly.
Insurer: Embrace
By: Cathy Fontes
Easy claims process and quick…
Easy claims process and quick reimbursement!
Insurer: Spot
By: Alex Mikhaylov
Great service and support for our pet…
Great service and support for our pet family member who was treated for cancer. An honest and high value company
Insurer: Embrace
By: Steve Fisher
They took care of everything!
They took care of everything!! Received my refund in a timely manner
Insurer: Fetch
By: Maria
Provides coverage as advertised.
I’ve had zero issues filing my claims for my pets and I always get 80% back. It’s very comforting to know that I can always afford to take my hamsters to the vet.
Insurer: Nationwide
By: Annika
Ease of online application
Ease of online application
Insurer: Nationwide
By: customer
Easy to apply for Hunters coverage on…
Easy to apply for Hunters coverage on line.I have peace of mind with Spot pet,insurance 👍
Insurer: Spot
By: Ken
So far all im getting are requests for…
So far all im getting are requests for things like dr appts for a dog that was just returned to me after 8 months. Almost implying that I would not be covered. Still its under review and that is disturbing to me.I've been paying for months now. All I get is the phone clerk reading a statement that is saying nothing of value. I will be researching a better insurance.
Insurer: Embrace
By: Eli PaintedCrow
Just such a great program.
Just such a great program.
Insurer: MetLife
By: customer
Exactly
Spot has delivered exactly what it said it would...the agents are courteous and helpful and claims are processed in a timely manner...Iam satisfied having chosen Spot...and so is my pet Luna...
Insurer: Spot
By: t.wilson