218,808+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The customer service and how quickly…
The customer service and how quickly and easy the app is to use. Highly recommend to anyone that is paying too much for car insurance.
Insurer: Sonnet
By: Nelsonnvzx AAAZAASCSBuera
If you’re going to require a call in…
If you’re going to require a call in order to cancel a policy; something that can be easily accomplished through a button in the app, you should be willing to staff your call center. Customer service has been ridiculously bad and the coverage is not good for what they charge.
Insurer: Embrace
By: Brice Kiser
Many upgrades to consider to have a better service
App goes out of service, having a gps on your phone counts as being on you phone, no option to set a recurring route as other transit (I take the bus everyday, same route, but there’s no way to differentiate being a passenger in a car or in you car or in a bus). Many things that are frustrating.
Insurer: Sonnet
By: Sim
Embrace is extremely competent
Embrace is extremely competent, organized, responsive, and empathetic.
Insurer: Embrace
By: Robert Heber
Quick claims processing and…
Quick claims processing and professional assistance. I have used this company for many years and never been disappointed in their service.
Insurer: Pets Best
By: Mary French
TheWe got payment back for our kitten…
We got payment back for our kitten wellness plan and are very pleased with the amount. It came to us within the 2 weeks as stated. Thank you!
Insurer: Fetch
By: M. Joann Schmitt-Capwell
Customer service
Nadine was absolutely amazing. She was very patient with me and explained in detail what I could expect and the best plan for what I was looking for. I was very happy with her support. Very pleasant to deal with a fact extremely pleasant to deal with.
Insurer: Fetch
By: Eileen Commorato
Amanda was great
Amanda was great. I have used Fetch now for over 10 years with various dogs and the customer service is always excellent. Amanda helped me this time and was great
Insurer: Fetch
By: Fleur
Very happy with PetsBest
My kitties are just 3 yrs old but I’ve been very happy with PetsBest. Claims are paid on time actually pretty quickly. The money is in my bank account within 10 days as a direct deposit. Claims are very easy to submit as well. Takes just a few minutes. The one time I didn’t need to speak to them the man I spoke to was very helpful and helping me pick which plan would be best for my cats. He was actually great.
Pumpkin Delivers Compassion!!
We received positive, prompt & professional compassionate service during our phone calls. Also received a prompt response to the claims we submitted for our sweet Coco’s emergency surgery which was over $5000!
Insurer: Pumpkin
By: C. Sawdey