224,825+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,825 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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It is very easy to upload the invoice…
It is very easy to upload the invoice and reimbursement was prompt. The reason I gave a 4 out 5 is because when the veterinarian's office tried to send the invoice on my behalf, they received no response
Insurer: MetLife
By: customer
The claim submission process is…
The claim submission process is extremely easy, and as long as you understand what is and isn't covered under your policy, there are no surprises. In my most recent claim, the first EOB was sent to me saying my claim was denied due to a preexisting condition; however, I knew that wasn't correct. A few days later, when I was about to go online and challenge the determination, a revised email was sent, saying the claim was being processed, so it seems like the first EOB was an error. Additionally, the pay-outs are sent in a timely manner. I remain pleased with my now almost six-year experience with MetLife's pet insurance (especially because my dog gets frequent mast cell tumors, which must be removed before the cancer spreads, and that's not cheap).
Insurer: MetLife
By: JBinMN
Does not honor plan. Does not cover 80%. Only gave us 20% return.
It's not worth it. We pay $66/month for coverage for one cat and we only received 20% reimbursement. It's cheaper to put your own money aside monthly and use toward vet bills. Fetch won't be upfront about it, they'll use fine print, stretched loop holes to get out of paying you or severely limiting your reimbursement.
Insurer: Fetch Canada
By: J Man
I received excellent customer service…
I received excellent customer service each time that I've called. The turn around for reimbursements was within the 2-3 day turn around the company states it takes. I highly recommend Embrace Pet Insurance Agency.
Insurer: Embrace
By: Victoria BECK
Good customer service
Good customer service. Answered all my questions
Insurer: Nationwide
By: customer
Amazing service while attending my…
Amazing service while attending my dog’s emergency! It makes a difference
Insurer: Fetch
By: Eliana Millan