219,278+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,278 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Rapid claims determination
We have had Embrace Insurance now on 3 Bernese Mt. Dogs (since 2014-15). Over the years, they have markedly improved their claims determination and time it takes to get reimbursed. These days, I usually am notified within a week and often sooner. The reimbursement is directly deposited into my account. I have had another dog put on a different Plan which has not been as efficient. We do not do the Wellness benefits as we calculated for us that it would be 'a wash' as far as ROI. My wife and I have always had good luck talking to a live person when needed.
Insurer: Embrace
By: Jeff B
Quick to Review and pay out
Amazing and. Quick to process claims
Insurer: MetLife
By: Liza
Pet ins
Easy process and quick responses
Insurer: MetLife
By: David Mascarenas
Great communication
Great communication, quick on answer on my posted receipts, great helped the few times I have call for questions
Insurer: MetLife
By: Eddy
my experiences during the year I was…
my experiences during the year I was covered with MetLife were OK, while there was much bureaucracy getting things set up, claims went smoothly once all the required materials were submitted. My complaint and reason for a two star rating is a doubling of the cost of my policy from year one to year two. I did not have excessive claims, and there was no reason for this. I had to drop my coverage and move elsewhere and I’m very displeased as a result
Insurer: MetLife
By: Dana Dunn
Lymphoma journey
Last year, my dog Sophie was diagnosed with canine multicentric lymphoma, which was an incredibly difficult and emotional experience. Fortunately, I had Spot Pet Insurance in place beforehand, and thanks to their coverage, I’ve been able to afford the chemotherapy and oncology care she needs. This has given us the precious gift of more time with her. I am deeply grateful for Spot Pet Insurance. The claims process has been simple and efficient, with reimbursements typically processed in under a week. I truly cannot overstate how essential this insurance has been for Sophie’s care and how thankful I am for the support they’ve provided throughout this journey. I highly recommend Spot Pet Insurance—10 out of 10.
Insurer: Spot
By: Ivan Mendieta
Initial contact w question
Pleasant, informative & easy to communicate. Recently switched & feel confident with the change. Thoroughly reviewed several options before committing.
Insurer: Prudent Pet
By: suzanne zeldin
I love Embrace!
I love Embrace! They make the claim process very easy and have always treated Rufus and myself like family more than just clients. Also their rates are very good based on Rufus's age and issues. I would highly recommend Embrace!
Insurer: Embrace
By: Frank
Megan’s outstanding support
Megan provided me, my wife and our two big golden doodles outstanding support. In reviewing our pet coverage, she discovered a discrepancy we had mistakenly made last year and helped us resolve the issue and offered excellent advice on what insurance coverage we should select for the two doodles this year. She presents a very supportive and friendly demeanor and represents Fetch in a very professional manner. You are most fortunate to have employees like Megan.
Insurer: Fetch
By: Robert Moss