218,644+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,644 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pre-Existing Conditions
I thought I read when I was first signing up for my policy that "pre-existing conditions" did not matter. I took all the time to sign up for insurance, paid the premiums, only to discover that pre-existing conditions is excluded from my coverage. I will be cancelling my coverage as the main reason to purchase insurance for my dog was to help cover VERY expensive costs for testing for something that we don't know what it is.
Insurer: Nationwide
By: Jodi M
Satisfied with amount of money…
Satisfied with amount of money reimbursed and the amount of covered items/procedures, though I do wish the monthly premium was a smidge lower.
Insurer: Fetch
By: Zachery
Easy to use insurance
Easy to use insurance. Excellent returns
Insurer: Embrace
By: James Hendrix
Great job!
Pet's Best adjudicated my claim quickly and thoroughly. I received my decision within 2 days and reimbursement in 5 days. We highly recommend this company.
Thank you for your help
Thank you for your help. I appreciate it so much
Insurer: Pumpkin
By: Alexa
Really informative rep who patiently…
Really informative rep who patiently explained about different options.
Insurer: Prudent Pet
By: eukaryote
Felt like retaliation
I’ve had Embrace for 9 years. The rates appear to go up yearly. A few months ago i sent a note telling them their automated system misdiagnosed my dog’s problem. Almost immediately someone at Enbrace contacted my veterinarian and requested my dog’s entire medical record. I was cc’d. They then denied my claim of lameness for reimbursement of Carprofen, stating that the med was for treating a pre-existing diagnosis. I recently contacted them and asked that they find a way to lower my monthly premium. She agreed, lowered the premium $20 but in exchange I had to agree to a higher deductible. I am seriously looking for a different insurance company.
Insurer: Embrace
By: janet brown
Easy to navigate website and claims…
Easy to navigate website and claims process. Very clear and quick reimbursement.
Insurer: Spot
By: Marcos Pienasola
Discount code applied for existing plan
I had a AAA reward code to use for 10% off of a pet insurance plan. However, I would have had to do it as a new member if I had just done it from the AAA website. I contacted Spot & AAA to find out how to apply the reward code to my existing plan and Spot went ahead and applied the reward code on the spot
Insurer: Spot
By: MTB
Our claim was process and resolved so…
Our claim was process and resolved so quickly! It has been a relief to have insurance to fall back on for our fur babies
Insurer: Spot
By: Kristin Mcdermott