207,035+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,035 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Every time I put a claim in it gets…
Every time I put a claim in it gets processed quickly
Insurer: MetLife
By: customer
You respond to claims immediately!
You respond to claims immediately!
Insurer: MetLife
By: customer
Easy call and people to communicate…
Easy call and people to communicate with.
Insurer: Nationwide
By: customer
The claim was easy to submit
The claim was easy to submit, I got my money back quickly, appreciated clear communications keeping me informed when information was missing, what was needed and by when, also likes the communications to keep me updated on where the claim was in the process
Insurer: MetLife
By: customer
Horrible coverage and payment with claims
My Golden (2yr old) has ingesting issues. Loves to explore and will swallow whatever looks fun. I currently have Pets Best insurance and HATE it. When I brought her in to emergency they gave her something to throw it up, no surgery and she was out of there in 15min. Bill was $628. Pets Best sat on my claim for 25 days before denying the claim. Referred me to Section 9-C.14 . Because it had happened twice in the past 18 months they wouldn't cover it. Not surprisingly they waited until my next premium had been paid before they denied it. I'm switching to Pumpkin Pet Insurance. They said they would have covered it and there isn't a limit on occurrences. Other claims I've filed with Pets Best take FOREVER to be paid out.
Insurer: Pets Best
By: Eric
Very sweet and detailed in call
Very sweet and detailed in call
Insurer: Nationwide
By: customer
Delivers what is stated in policy with easy claims process.
Polite and knowledgeable customer service support. Prompt response to claims.
Insurer: Pumpkin
By: LC
Kia Nationwide rep
Kia gave me all the info that I needed to make the best choice of insurance for my Max. Thank you!
Insurer: Nationwide
By: Carol
PetsBest Took Care of Us!!
I feel that PetsBest took their time to review our claim and communicated with us throughout the process. We were extremely pleased with the fair and positive results to cover all the medical expenses minus the grooming (nail trim). We are glad we did our due diligence when choosing our new pet insurance after seeing how this first claim was processed. Thank you
Don't choose Pet's Best
Horrible. They take forever and turn down claims, saying that the can't get records, yet they are able to get records for a cheaper claim. I pay over $100 a month and they keep raising the rate..... BUT HAVE NEVER PAID OUT A PENNY TO ME.
Insurer: Pets Best
By: Lisa