210,193+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,193 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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After having the insurance for a year…
After having the insurance for a year they tied an issue with his limb to a non-covered event and denied the claim even though our vet noted it was part of that issue. They are not friendly when it comes to the denial of the claims. They give very detailed rejections and don't cover anything that may be covered. They are dishonest and their customer service hours are horrible.
Insurer: Embrace
By: Alexander Ahlstrom
Very easy process for filing a claim
Very easy process for filing a claim . Usually get reimbursed within 3-4 weeks .
Insurer: MetLife
By: Leslie Scott
Taking longer than anticipated for the…
Taking longer than anticipated for the underwriting process.
Insurer: Nationwide
By: customer
I really appreciate MetLife
I really appreciate MetLife with regards to the speed in which they process claims. I received payment for medication within 2 days of filing the claim. Thank you
Insurer: MetLife
By: Susan R
Great insurance
Great insurance. Claims resolved promptly.
Insurer: Spot
By: Awilda
Great pet insurance
Just makes the we whole pet insurance so easy and well done
Insurer: MetLife
By: customer
Told me 60$ for the coverage I wanted
Told me 60$ for the coverage I wanted, but once it was said and done, it wants to say it's going to be 115 for initial payment? That wasn't what y'all just told me
Insurer: Nationwide
By: Chyann Silvey
Simplicity
Always simple to use fast response no issues or complaints.
Insurer: MetLife
By: Kimberly Logans
I have a healthy dog but have had Spot…
I have a healthy dog but have had Spot for 2 years just incase. I have had 2 minor situations this year that we had to go to the vet for and both times it was covered and the claims process was easy.
Insurer: Spot
By: Carolyn B
Just One Flaw
The user interface should make it super simple to start a claim. It was super easy to see all the documents needed, just not how to actually SUBMIT a Claim. I noodled around until I found step by step instructions. I needed to click on my dog (I only have one pet. Who else would I be submitting a claim for?) This should be obvious like ordering on Amazon. There should never be a moment where you don't know where to click. That said, everything else went smoothly with uploads and reimbursement to my checking account. Kudos on the rest of the process. I appreciated the email updates too!
Insurer: MetLife
By: Homer's Mom