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Was very easy to submit my claim
Was very easy to submit my claim, I was pleasantly surprised.
Insurer: Embrace
By: Wayne Myer
Avoid. They will rip you off.
They deny everything based on geralizatjons and diagnosis from themselves and not what doctors say. My dog had a puppy scratch on her belly and they said it was allegies even though my vet didn’t. Then they proceeded to deny anything she has ever had because it shares potential symptoms with allergies. Then there is the “we don’t raise prices based on age or claims” but then they will go and raise it every single year. I have had my dog for 5 years and each year it has gone up 20-40 %. It started at $75. Now it is up to 170 a month. This company is a scam. Avoid at all costs.
Annual Premium Increases
Every year, Fetch will raise your premium, increase your deductible and reduce the reimbursement rate. STAY AWAY!!!! 2022 Annual Payment: $1534.14 Deductible: $350.00 Reimbursement rate - 80% 2023 Annual Payment: $2024.63 Deductible: $350.00 Reimbursement rate - 80% 2024 Annual Premium¹ $3060.87 Deductible$350 Reimbursement rate - 80% 2025 Annual Premium¹ $3531.90 Deductible $500.0 Reimbursement rate - 70% UPDATE – May 15, 2025 I called Fetch, as instructed in their response, and was transferred to Tracy, a customer advocate—presumably a step above a typical customer service representative. Initially, Tracy offered me the same policy I had last year: $15,000 coverage, $350 deductible, and 80% reimbursement—for $360.84 per month or $4,330.08 annually. I was prepared to accept this just to maintain my coverage without further hassle. However, after checking another system, Tracy reversed her position and reverted to offering a $500 deductible with 70% coverage. When I questioned the change, she began citing company policy and individual risk assessments. The inconsistency and lack of transparency are incredibly frustrating. BEWARE! Fetch has not been the same since the change in ownership. I’m now waiting to hear back from her supervisor.
Insurer: Fetch Canada
By: Sid Soil
Trupanion Is Amazing!
Trupanion is amazing! I never expected my puppy to need major surgery. He's just a puppy! They have been expedient with the pre-approval process, which is helping me to focus more on his rehabilitation and recovery. I would recommend Trupanion to anyone who is seeking pet insurance. My experience has been phenomenal!
Insurer: Trupanion
By: Lisa
I highly recommend Fetch
I highly recommend Fetch. The app is user friendly. The claims process is super easy with app. Decisions are made quickly. I have had no issues so far.
Insurer: Fetch
By: Kelly
Seamless Wellness Payment
I am new to Pumpkin and just got my first puppy recently and was very pleased with how seamless Pumpkin's payment was. I took my puppy to the vet, uploaded the invoice online and was paid very quickly and without any questions or hassle.
Insurer: Pumpkin
By: customer
Simple efficient services
Simple efficient services
Insurer: Prudent Pet
By: Sue Johnston
Honesty
Answered my questions and gave me honest answers for both high cost and low cost premiums.
Insurer: Prudent Pet
By: missyloucomcast.net
Worry less, wag more!
You never want to have to use this insurance, but it REALLY is one of the best plans when your pet needs care! There's no concern about the cost of vet care, you can focus on making the best medical decision for your little love bug! Our little big man Barney needed eye surgery to repair "cherry eye" and HealthyPaws was exceptionally prompt with reimbursement and expressed much care and concern for the well-being and recovery of our sweet boy! It just doesn't get any better than this!
Insurer: Healthy Paws
By: TOM
Awesome Customer Service
Good morning, I had an awesome conversation with Steffie this morning and I am happy I called in. She listened, offered options and helped me find the best insurance for my new puppies. She knows what customer service means and please, keep her employed.
Insurer: Prudent Pet
By: Ed A