216,496+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,496 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Specialist i talked to was great
Specialist i talked to was great
Insurer: Nationwide
By: customer
Great Customer Service!
Ken at extension 6217 was great to work with!
Insurer: Nationwide
By: Gypsy Johnson
claim form had repeated error messages…
claim form had repeated error messages that necessitated restarting claims
Insurer: Embrace
By: M Shaw
Thousands in cancer claims
I have had thousands of claims submitted and Pets Best has paid pretty much everything I have thrown at them. There is no hidden fine print that excludes expensive procedures / meds. When something was not covered, it was completely reasonable, and good explanation was given. Pets best allowed me to give my cancer dog a shot at living longer. Great company to deal with.
professional Service
Jaydeep from customer service was excellent. He answered my questions clearly, confirmed all the details, and made the process quick and stress-free. His professionalism and efficiency made the experience very positive.
Insurer: Sonnet
By: Jeff B.
Pets Best - Highly Recommended
Pets Best is the absolute best decision I ever made when it comes to protecting my pets. There are so many options for coverage that meet individual needs. The claim process is quick and easy. Recently, one of my dogs experienced a severe emergency. I had no concerns with covering the cost for his care because of Pets Best. The policy allowed me to focus on his care and ensuring he received what he needed to become better. I recommend them to anyone looking for pet insurance and will use them for all my pets in the future.
Great service and Help from Amanda with Fetch
Amanda was very open about the insurance what was available and how it works. She reviewed everything with me prior to my purchase and did ask me numerous times if I had any questions or required clarification on any aspect of the insurance. I found her to be very helpful. This is our 5th dog but the first time we have purchased insurance. Thank you very much Amanda.
Insurer: Fetch Canada
By: Anne Lerner
Healthy Paws is on a downward spiral, I’m not sure what happened to them.
Healthy Paws is on a downward spiral. I don’t know what has happened to them. (1) It seems that Healthy Paws may have outsourced their Call Center to a foreign country; one call to Healthy Paws, and I have an intense headache, my interaction with the Healthy Paws, alleged, Customer Service representative was horrifying, with no evidence of “customer service." (2) The person I spoke with at the Healthy Paws Call Center, or attempted to speak with, had so much background noise, that I could hardly hear him, never mind understand him. It sounded like he was on a runway at Kennedy Airport.
Insurer: Healthy Paws
By: Warren
Very user-friendly interface on…
Very user-friendly interface on website, and surprisingly fast turnaround.
Insurer: Embrace
By: Julia McDonough
claims
I submitted 3 claims and only one has been processed. Not sure what is going on. Also submitting Chiropractic exams and services, seem complicate.
Insurer: Pets Best
By: Shelly Miller