217,651+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,651 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Always easy to work with
Always easy to work with. I appreciate the access to in person customer service with agents that speak clearly and can handle their business.
Insurer: Embrace
By: Rick C.
Not as good as you think
Although representatives are nice, they are saying my pet’s visit are due to a pre-existing condition. My vet says it isn’t. Why bother with insurance?
Insurer: Embrace
By: customer
Great experience
First claim with Pets Best was easy and reimbursement was quick. Recommend.
Premium doubled in about one year!
Premium doubled in about one year. No letter, just an email that could (and did) end up in the bin. Shame on this company for squeezing pennies out of struggling families in these difficult times.
Insurer: MetLife
By: jean
Technology and Ships
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Insurer: Spot
By: MichaelArcawMO
Misleading practice
If your let has anything at all age related, they will deny any accidents as pre existing.
Insurer: Pets Best
By: David
Great coverage and service
fast, efficient and great service/coverage
Insurer: Embrace
By: denise
This insurance is a nightmare
This insurance is a nightmare. They never payed off their part, always looked for reasons to deny even though I was with them for 2 years since I got my dog as a 7 week old pup. Spent so much energy appealing every decision, involved my vet who wrote letters of explanations. Now I am done. Canceled the subscription and will never go back there again. I do not recommend getting involved with them even though USAA recommends them. Embrace is terrible, the worst!
Insurer: Embrace
By: Dinkleboo
Claim Success!
My first time using the claim system was so easy! I uploaded months of claims and within a week, my funds were deposited. Thank you Pets Best!