154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

May 21, 2025

Repeated charges a year after cancellation.

In June of 2024 I cancelled my policy and moved to another company because my monthly nearly doubled with no warning. All seemed fine until April of 2025 when I was suddenly charged $93. Then I was charged $600+, then another $93, all within a month. I called in and they reversed the charges, but a couple days later I received an email telling me a charge for nearly $900 would go through on 6/15/2025!! It had better not... I've emailed them and all I've gotten back so far is an email asking how they did, so here I am, telling them.

Insurer: Embrace

By: Brianna Stuart

Verified May 21, 2025

Very satisfied!

I have had many claims and the payment always comes through. When it is a regular prescription refill, I often get paid within a few days. When it is something new, it can take 3 weeks but the claims are always paid. Their app makes submitting new claims so easy - just take a photo of the invoice and vet notes (if applicable) and send. Unfortunately the price of the insurance went up by 35% this year, but it is still worth it. I just wish they increased it gradually rather than so much at once.

Insurer: MetLife

By: Ariel Haimsky

Verified May 21, 2025

Easy!

So easy to submit for a reimbursement and a quick turnaround time!

Insurer: Spot

By: Emily Alexander

May 21, 2025

Fast Processing

I submitted several claims for my dog this afternoon. Before I finished submitting them (which is very easy), the first one had already been approved!

Insurer: Embrace

By: Martha Jones

Verified May 21, 2025

Melody Rose is as so very helpful and…

Melody Rose is as so very helpful and friendly. I think lan to keep in touch with her if. Need help.

Insurer: Nationwide

By: customerSharon Strugnell

May 21, 2025

Very simple to submit a claim and…

Very simple to submit a claim and explanation upon claim reimbursement. Great benefits overall for our fur babies

Insurer: Embrace

By: Heather Salvadore

Verified May 21, 2025

Stress free

I am very happy with Spot Insurance. It has a easy layout to upload documents, update pet information and put in claims. I put in my first claim and it was approved in a few days. They recommend direct deposit, but I wanted to see how things went before committing to direct deposit. You can add addition animals for a quick and easy quote, along with a discount for having multiple pets. I am so happy I found Spot, as it is creating a fun experience with the insurance company. I highly recommend to anyone who has a pet.

Insurer: Spot

By: Brandy Potter

May 21, 2025

So Helpful Every step of the way

I have always had positive experiences working with fetch. They have been reliable and helpful every time Penny has had a medical concern. Megan was extremely helpful today over the phone answering my questions about my claims and putting my mind at ease. Thankful for fetch in helping with financial and emotions worries due to my Penny.

Insurer: Fetch

By: Jessica

Verified May 21, 2025

Rebecca is awesome

She was easy going and informative. She made me laugh!

Insurer: Prudent Pet

By: deefacegmail.com

Verified May 21, 2025

Spot was fantastic

Unfortunately I had to make a claim recently bc of my dogs illness. The process was easy to navigate and response was very quick. I am so happy that we have Spot for our sweet Yorkie

Insurer: Spot

By: Robin

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