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Repeated charges a year after cancellation.
In June of 2024 I cancelled my policy and moved to another company because my monthly nearly doubled with no warning. All seemed fine until April of 2025 when I was suddenly charged $93. Then I was charged $600+, then another $93, all within a month. I called in and they reversed the charges, but a couple days later I received an email telling me a charge for nearly $900 would go through on 6/15/2025!! It had better not... I've emailed them and all I've gotten back so far is an email asking how they did, so here I am, telling them.
Insurer: Embrace
By: Brianna Stuart
Very satisfied!
I have had many claims and the payment always comes through. When it is a regular prescription refill, I often get paid within a few days. When it is something new, it can take 3 weeks but the claims are always paid. Their app makes submitting new claims so easy - just take a photo of the invoice and vet notes (if applicable) and send. Unfortunately the price of the insurance went up by 35% this year, but it is still worth it. I just wish they increased it gradually rather than so much at once.
Insurer: MetLife
By: Ariel Haimsky
Easy!
So easy to submit for a reimbursement and a quick turnaround time!
Insurer: Spot
By: Emily Alexander
Fast Processing
I submitted several claims for my dog this afternoon. Before I finished submitting them (which is very easy), the first one had already been approved!
Insurer: Embrace
By: Martha Jones
Melody Rose is as so very helpful and…
Melody Rose is as so very helpful and friendly. I think lan to keep in touch with her if. Need help.
Insurer: Nationwide
By: customerSharon Strugnell
Very simple to submit a claim and…
Very simple to submit a claim and explanation upon claim reimbursement. Great benefits overall for our fur babies
Insurer: Embrace
By: Heather Salvadore
Stress free
I am very happy with Spot Insurance. It has a easy layout to upload documents, update pet information and put in claims. I put in my first claim and it was approved in a few days. They recommend direct deposit, but I wanted to see how things went before committing to direct deposit. You can add addition animals for a quick and easy quote, along with a discount for having multiple pets. I am so happy I found Spot, as it is creating a fun experience with the insurance company. I highly recommend to anyone who has a pet.
Insurer: Spot
By: Brandy Potter
So Helpful Every step of the way
I have always had positive experiences working with fetch. They have been reliable and helpful every time Penny has had a medical concern. Megan was extremely helpful today over the phone answering my questions about my claims and putting my mind at ease. Thankful for fetch in helping with financial and emotions worries due to my Penny.
Insurer: Fetch
By: Jessica
Rebecca is awesome
She was easy going and informative. She made me laugh!
Insurer: Prudent Pet
By: deefacegmail.com
Spot was fantastic
Unfortunately I had to make a claim recently bc of my dogs illness. The process was easy to navigate and response was very quick. I am so happy that we have Spot for our sweet Yorkie
Insurer: Spot
By: Robin