154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified May 20, 2025

Quick and thorough!

Quick and thorough!

Insurer: Spot

By: Katherine

Verified May 20, 2025

Cant go wrong with Metlife

Metlife really covers a lot of things. Their plans are reasonable. The customer service people are really good. Payment is quick. Submission of claims is easy. The only painful thing is calling the main number and listening to the CEO's VERY long winded message...uggg. Otherwise, it is the best pet insurance around and I have had several.

Insurer: MetLife

By: KJM

May 20, 2025

Would not go without it!

We've been ensuring our cats with Embrace for 15 years and have nothing but good experiences. We tend to adopt cats with multiple health problems so we never hesitate to get them the care they need. Our claims are processed within a day or two, and reimbursement just a day or so later. At one point we calculated that the benefits we received from Embrace were six times what we paid in premiums. This latest incident was a potential emergency which turned out fine and Embrace came through as quickly and efficiently as ever.

Insurer: Embrace

By: Judy Paolini

May 20, 2025

Trupanion is a Scam

Trupanion refused coverage for an ear infection for my dog, claiming that for him, ear infections are a pre-existing condition. His ear infection was mild, easily treatable, and was not a chronic occurrence. But they stated that they would never cover ear infection treatment now or in the future. Do not pay for their product, it is a scam.

Insurer: Trupanion

By: Jon Herzog

May 20, 2025

The customer service is great

The customer service is great, they have reimbursed me quickly which is very helpful. No problems getting pre-approval for specialized care, the pre-approval wasnt needed but I needed to make sure for my own peace of mind. Highly recommend them.

Insurer: Embrace

By: Donna Perez

Verified May 20, 2025

Great Customer Service

Manny was very quick to reply to any questions I had. He also seemed very knowledgable about the insurance.

Insurer: Nationwide

By: customer

May 20, 2025

Fast payment; slow & unreliable website

Embrace Pet Insurance pays my claims reallyt fast. My complaint is with the website--it is very slow and crashes. I end up unable to file claims and have to try some time later. Then it's slow again. It happened 12 May 25 and then 20 May 2025

Insurer: Embrace

By: Joan McMillan Witte

Verified May 20, 2025

It was easy to file a claim.

It was easy to file a claim.

Insurer: Embrace

By: Robert Moldovan

May 20, 2025

A Quality Pet Insurance

We've had Embrace Pet Insurance for many years. Customer Service is excellent! Reimbursement is without fail very timely. It gives me great peace of mind to know that Embrace Insurance will always take good care of the health needs of my King Charles Cavalier, Atlas.

Insurer: Embrace

By: Consumer

May 20, 2025

Amanda H call to change coverage.

Amanda H. was straightforward to speak with and delightful to deal with. She helped me make the best decision about a coverage change.

Insurer: Fetch

By: Kurt Opel

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