154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,974 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,329 reviews
10,791 reviews
27,484 reviews
14,162 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
I am most impressed with the service…end of life care
I am most impressed with the service when I had to make a huge decision to euthanize my 2 yr old dog with birth defects. upon notification of Pooh's passing, they immediately stopped charging my credit card, sent a card and followed up with a personal call. I totally forgot to cancel the policy and when I logged in, it was already managed. I felt cared for by people I have never met. Personal, caring, customer service!!!! I am still using them for my other dog and would recommend this insurance to anyone.
Insurer: Spot
By: Darlene Alexander
Great Experience
I was looking for a quote for pet insurance for my rabbits. She was very helpful and reassuring! She explained everything in detail and answered all the questions I had!
Insurer: Nationwide
By: customer
Insurance exactly as described
Insurance exactly as described, payment was fast and easy.
Insurer: Pumpkin
By: customer
Easy to submit claims
Easy to submit claims via app. Competitive pricing.
Insurer: MetLife
By: Anne
They answered all my questions and…
They answered all my questions and explained everything where I could understand the policy
Insurer: Nationwide
By: Michelle Lawson
They did what they said they would do
Finally a company that does what it says it will do and provides feedback and honors their insurance coverage in under a week.
Insurer: Spot
By: Scott Hamlin
Incredibly easy claim submission…
Incredibly easy claim submission process, received money back within 7 days. Life saver!!
Insurer: Spot
By: Kaleigh Parisi
So far so good
So far, I’ve been very pleased. We had no claims year 1 and now it seems our dog is sick every other week. Claims have been paid to date so that is very helpful.
Insurer: Spot
By: Nancy E
Repeated charges a year after cancellation.
In June of 2024 I cancelled my policy and moved to another company because my monthly nearly doubled with no warning. All seemed fine until April of 2025 when I was suddenly charged $93. Then I was charged $600+, then another $93, all within a month. I called in and they reversed the charges, but a couple days later I received an email telling me a charge for nearly $900 would go through on 6/15/2025!! It had better not... I've emailed them and all I've gotten back so far is an email asking how they did, so here I am, telling them.
Insurer: Embrace
By: Brianna Stuart
Very satisfied!
I have had many claims and the payment always comes through. When it is a regular prescription refill, I often get paid within a few days. When it is something new, it can take 3 weeks but the claims are always paid. Their app makes submitting new claims so easy - just take a photo of the invoice and vet notes (if applicable) and send. Unfortunately the price of the insurance went up by 35% this year, but it is still worth it. I just wish they increased it gradually rather than so much at once.
Insurer: MetLife
By: Ariel Haimsky