207,035+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 207,035 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

207,035 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,688 reviews

4.9
Healthy Paws

10,944 reviews

4.9
Fetch

5,182 reviews

4.9
Trupanion

58,951 reviews

4.9
Pets Best

14,600 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

February 13, 2026

Pet’s Best, my worst disappointment

I spent several weeks researching pet insurance and really thought I had found the company that I could rely on for lifetime reassurance that I will always be able to give my dog the best of care. I bought top tier accident and best wellness but they always seem to find some loophole to deny my claim. Both the app and the website are rarely working and the online chat is always “temporarily unavailable”. The one time I was able to reach customer service, the representative was very helpful and explained how I could have submitted my claim for it to be accepted. I just don’t think I should be required to finagle my claim when I submit my receipt along with my vet’s recommendation for my dog’s care. I will have insurance and wellness care for the life of my dog but it won’t be Pet’s Best.

Insurer: Pets Best

Veterinarian: First City Veterinary Hospital

By: Kara

Useful
Verified February 13, 2026

this was super easy to get a quote and…

this was super easy to get a quote and had all the options I want and need for my boy, and was easily able to build my plan

Insurer: MetLife

By: SIERRA

Verified February 13, 2026

The prompt service

The prompt service

Insurer: MetLife

By: Guy Sciacca

Verified February 13, 2026

Seems mostly fair.

Seems like a good insurance for a family of pets. Cost is not stellar, but acceptable. 1st time getting my pets insured, hope it works out. Utilized discount through my employer. Not excited about the $3 month fee to pay monthly, seems like a grab, but what can you do. Fingers crossed.

Insurer: MetLife

By: Ronald P

Verified February 13, 2026

The process over all is very easy and…

The process over all is very easy and not complicated. Communication from MetLife was very much appreciated each step along the way as far as submission confirmation, updates, and completion. The claims were processed quicky as well as the reimbursement. All of this is a huge plus and reflective of great customer service. Thank you.

Insurer: MetLife

By: Tracy D.

Verified February 13, 2026

Excellent company. Great customer service. I would recommend Met Life for all your insurance needs.

Great experience with services and it’s very easy to file insurance claims.

Insurer: MetLife

By: DEGEERE, WAYNE

Verified February 13, 2026

Fast and Easy!

Fast and easy!

Insurer: MetLife

By: Ashley

Verified February 13, 2026

Excellent customer service

Excellent customer service

Insurer: MetLife

By: customer

Verified February 13, 2026

Submitting a claim is fast and easy

Submitting a claim is fast and easy. And the claim is paid within just a few weeks. I couldn't be happier with the whole experience.

Insurer: MetLife

By: Unhappy Customer

Verified February 13, 2026

Quick and easy

Quick and easy

Insurer: MetLife

By: customer

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