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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great Customer Service
The gentleman I spoke to was very knowledgeable, also very empathetic to the fact my dog is older, but in relatively good health. However, I need insurance as I have a very small income, and can't afford big vet bills, which are likely to come up as she ages!!
Insurer: Nationwide
By: Leonda Mann
Multiple issues with Figo
Multiple issues with Figo. My claim for one of my dogs was denied as Figo claimed it was an existing condition although my dog had never had a blood blister/scab on the middle of his back. A cyst was found under the scab. No where in his medical history did he have a blood blister/scab on the middle of his back with cyst. Furthermore, Figo has made it very difficult to get my claims paid out. Claims paid in the past were easier to get paid out than recent claims with the same and/or less documentation provided. It appears Figo doesn't like to pay claims once they have paid a large amount of money associated with claims.
Insurer: Figo
By: Jill
This is my first experience enrolling…
This is my first experience enrolling in a pet insurance policy, and it’s been a positive one. The platform is user-friendly and easy to navigate. My claims have been processed quickly and come with clear documentation. I also appreciate that Spot Pet Insurance sends reimbursements directly to my bank account.
Insurer: Spot
By: Kristina Cruz
Easy submission
It was our first claim and we had to supply medical history for our pet. It was easy to submit on line and our claim was approved quickly. It was nice having what we expected to actually happen.
Insurer: Spot
By: Barbara H.
Fast easy claim service
Fast easy claim service. No hidden language or confusing instructions.
Insurer: Spot
By: Elizabeth Baker
Great service and policy options
Great service and policy options
Insurer: Spot
By: C Bringhurst
Fast claim processing
Easy to file claim and fast claim processing.
Insurer: Spot
By: Rall
Most evil pet insurance company alive
Most evil, pet hating, unethical company in the entire market!! DO NOT USE THEM! After nearly 8 years paying thousands in premiums they cut our dog off his health insurance. They said if we sign up again despite no interruptions it would be considered pre-existing conditions and wouldn't be covered. OUTRAGEOUS! Were not alone - thousands are being thrown off their coverage with no good options or alternatives. Its unbearable. DO NOT GIVE THEM YOUR MONEY - they have 0 care for pets.
Insurer: Nationwide
By: Matt Pdater
Very happy with Pumpkin pet insurance.
Very happy with Pumpkin pet insurance.
Insurer: Pumpkin
By: customer
We had an overall good experience and…
We had an overall good experience and the only reason I rated it a 4 instead of 5 is because they made me download the same information twice. Other than that they paid promptly with little fuss.
Insurer: Fetch
By: Chris