154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified May 24, 2025

Happy Pets Bedt Customer Since 2019!

Love the ease of filing a claim and getting reimbursed to my checking account. The customer service team is friendly and caring if I ever have to call. It’s nice being able to actually reach a real live person. Very pleased with Pets Best since 2019.

Insurer: Pets Best

By: Barb

Useful
Verified May 24, 2025

The customer service representative was…

The customer service representative was so helpful. It was my first time putting in a claim and she walked me through everything I needed to do. Made it so easy

Insurer: Fetch

By: Josie

Verified May 24, 2025

Paid quickly

Paid quickly

Insurer: Trupanion

By: Kim

May 24, 2025

We had a $500 deductible with my dog’s…

We had a $500 deductible with my dog’s insurance, and every time she needed care, we had to pay out of pocket. One night, we had an emergency and the $300 visit wasn’t covered because emergencies aren’t covered. On top of that, they raised my premium from $115 to $160 in just one year without notifying me. They’re such a rip-off! If you need pet insurance, go with Costco Pet Insurance – they cover all visits. I will never recommend Trupanion to anyone.

Insurer: Trupanion Canada

By: Nina Biers

Verified May 24, 2025

I didn’t realize when I paid for the…

I didn’t realize when I paid for the insurance that I would not know the effective date for weeks. I feel this was very misleading during the purchase process (or at least not made very clear) and makes me feel like I got scammed.

Insurer: Nationwide

By: Kelli Bateman

Verified May 24, 2025

Ease of tool with filing a claim

Ease of tool with filing a claim. However the statement needs some work. It isn't clear amd requires me to call for an explanation.

Insurer: Fetch

By: Lori

Verified May 24, 2025

My pup's surgery and claim submission

My dog Tami had to have surgery for a worrisome condition. Luckily, it was successful, though it would have been difficult to afford it without the insurance from Healthy Paws. Like all my previous experience with Healthy Paws, the claim was settled promptly and met all of my expectations for coverage. It was a happy surprise when the folks at Healthy Paws emailed me to check on her and wish her well. In terms of the processing, I wish I could have Healthy Paws for my own insurance--so much better than any human insurance I have ever had. I submitted the claim and within a couple of days it was processed and I had my payments deposited directly into my account. There are never any lost claims or delays.

Insurer: Healthy Paws

Veterinarian: Animal Kind Veterinary Hospital

By: Dolores

Useful
Verified May 24, 2025

Claims were processed quickly

Claims were processed quickly. Thank you

Insurer: Spot

By: Ellen

Verified May 24, 2025

Claims are a breeze

It's always so easy to put in a claim and get paid. Recently, my dog had surgery and the vet submitted the claim and it was complete within a day and a half. I didn't have to lay out a ton of money.

Insurer: Trupanion

By: Stacey Drennan

Verified May 24, 2025

Outstanding Service from Prudent Pet Insurance

After an illness of my little dog, it was very simple to file her claims with Prudent Pet insurance. I filled out the claim online and provided the documentation. Once filed, the company effectively communicated, and I received my reimbursement within 3 days. I was always skeptical of pet insurance, but I know Prudent Pet truly cares about our fur babies and their owners. I highly recommend Prudent Pet for all your Pet insurance needs.

Insurer: Prudent Pet

By: Keith from Houston, TX

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