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You guys are the best
You guys are the best. I really like the app. It is so easy to use and track your claim. The only thing I would say that would make things easier is you can only load 10M files which is only 2 photos so you have to make multiple claims if need. That that is minor to the good service you guys provide. I also like that you have multiple programs like 70%,80% to 90% pay out.
Insurer: Spot
By: Patricia Larsen
Very Informative and Enjoyable Conversation with Fetch Pet Advisor, Aileen!
I called Fetch Pet Insurance to ask a few questions before I decided to sign up. Fortunately, I was connected to Aileen who very knowledgeable, professional, and a very nice person all-around! She listened carefully and thoroughly answered all of my questions. She did not try to "sell anything to me", she let me lead the conversation. It was a very positive experience! Thank you, Aileen!
Insurer: Fetch
By: SHERYL VOJTUSH
Ease of use
Ease of use. While it doesn't cover everything, it covers some of my annual exam for chance, and gives me peace of mind.
Insurer: Spot
By: Brian Alston
Our three dogs give 11/11 paws up (one only has 3 legs)
With our newest adoptees, beginning in 2019 we switched to using Embrace from another well-known pet insurance company that changed underwriters and became more difficult to process claims through. Embrace had the same coverage and similar pricing, but stood out for the excellent customer service. It could not be more clear what the exclusions are per pet, what they consider pre-existing for each pet, etc. I appreciate that there is no wondering what will or won't be covered! The refunds are very efficient, sometimes as quick as the same day!
Insurer: Embrace
By: Stephanie Crawford
Too hard to deal with now
You have become increasing more difficult to deal with. Not linking claims appropriately & trying not to cover things you should be. Making me waste time to call & sit on hold then to argue with someone. I will NOT be getting Trupanion again!!! We will be choosing another company for sure when we expand our fur family. Trupanion sucks.
Insurer: Trupanion
By: Ali Harrington
Spot has been an incredible resource…
Spot has been an incredible resource for us as dog owners. Ease of use, good communication and quick response time!
Insurer: Spot
By: Jonathan Bebe
Bobby was very helpful
Bobby was very helpful. He explained the coverages and what to expect.
Insurer: Prudent Pet
By: Celeste Selneck
Reimbursement for our dogs Lily treatment
The information I submitted was reviewed very quickly and with no follow up required by me. The resolution and payment came quicker than expected.
Insurer: Spot
By: David P
Bob was very patient and very helpful…
Bob was very patient and very helpful today! He was very kind and informative. I had many questions and he was a pleasure to deal with on the phone.
Insurer: Prudent Pet
By: nicoleilasiyahoo.com