224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great customer service and courteous…
Great customer service and courteous friendly staff. They answered all my questions and concerns. They are prompt with claims and explaining benefits and payments.
Insurer: MetLife
By: Vicki Jones
Quick and easy
It's great that my vet specialist's office is able to submit my claim directly to Trupanion. I knew at checkout how much my share would be.
Insurer: Trupanion
By: Mary Ann
Excellent customer service
Excellent customer service
Insurer: Trupanion
By: Gregory
Highly recommend MetLife Pet Insurance!
The claim submittal process is a breeze and the claim turnaround time is so reasonably quick! Highly recommend MetLife Pet Insurance!
Insurer: MetLife
By: Grant C.
Fast turn around time for…
Fast turn around time for reimbursement. Easy to make claim.
Insurer: MetLife
By: customer
Great customer service
Rebecca was very helpful explaining the different plans and what was covered, taking the time to answer all my questions.
Insurer: Prudent Pet
By: rladamsyahoo.com
Easy to submit the claim and quick…
Easy to submit the claim and quick response time. I have peace of mind with metlife!
Insurer: MetLife
By: Amanda Cestaro
Very slow in reimbursement
Very slow in reimbursement, especially with my dog's therapy sessions - requiring additional back up information when my dog has the same monthly therapy package every month. I am still waiting for benefits from months ago. You should note that I buy meds from cheaper sources than the vet. Doesn't that deserve some gratefulness. You pay less because I shop around. This has been going on for at least 7 months
Insurer: Pets Best
By: Customer
wasn't sure
I was on the fence on weather to get the insurance or not but after talking to Aileen and she answered all my question I thought I'd give it a try.
Insurer: Fetch Canada
By: Judy