218,808+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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good plans,lot of options
good plans,lot of options
Insurer: MetLife
By: James Almarez
Canine Lymphoma
I signed up for pet insurance on a whim a few years back after a nail clipping incident that led me to a deep internet dive about nail conditions that my dog may develop. I thought I would need the insurance for this condition (that he never ended up getting thank god) or for an emergency, never imagining that we would receive the awful diagnosis of canine cancer. Because of Pets Best we were able to pursue the most effective treatment without second thought, knowing that the costs would not bankrupt us, and now our sweet Rottweiler is in remission. Filing a claim is easy and reimbursement is generally quick. If there is ever a delay, then it is communicated. I wholeheartedly recommend Pets Best!
Insurer: Pets Best
By: JoVanna
My great experience with Healty Paws
I got Healthy Paw insurance since I got my dog Vinny. It was in 2014. I am really happy that I made this choice. Was never disappointed. I submitted a lot of claims and all of them were processed quickly and efficiently. I am very grateful to everyone who works at this company for their hard work. Honestly, I don't know what I would have done if I did not have Healthy Paws insurance. I have recommended and continue to recommend this insurance to all pet owners.
Insurer: Healthy Paws
By: Irene Grodskaya
Easy to navigate!
Very simple and easy to navigate!
Insurer: MetLife
By: Kia
Glad I have Pumpkin Insurance
The guidance and ease of processing my dog’s first claim, the friendliness and knowledge of phone assistants, the excellent communication, and the amount of covered expenses were all very much appreciated. Top notch.
Insurer: Pumpkin
By: Rae
Quick and responsive to my claim!
Quick and responsive to my claim!
Insurer: MetLife
By: Adamantine Energy
I just wrote a five star review a week…
I just wrote a five star review a week ago, as I have had very good service with Embrace, up until now. My dog had surgery, claim was submitted, three submissions of medical records (all to same email address) later, they did a review. Three masses were removed, surgery was done due to one of the masses containing cancerous cells. Two were non-cancerous, but we did not do a needle biopsy on those so did now know that until the pathologist told us so. Mass removal, none of it covered, even though we knew at least one was potentially cancerous, none of the pathology was covered, even though we had to make sure they got it all, and none of the anesthesia was covered. Are they supposed to do surgery without anesthesia? If they had bothered to really read the notes sent by the vet, they would know all of this. Oh and the $250 deposit that I put down prior to the surgery was closed, but I was told it would be reopened when the surgery was completed, so that is DENIED too. So my $1,700 bill became a $910.38 bill and somehow, even though my plan is 90% covered became a reimbursement of $458.79. Must be the new math. They way I see it, my 1795.96 claim, plus the $250 deposit should have been a $2,045.96, They should cover anesthesia, since we knew one was for sure cancerous, they should cover some of the pathology to determine we got it all and they should cover the removal of one mass. Even if they only cover 1/3 of those charges since two were non-cancerous, that would be an additional $295.19, add the $250 deposit to the $910.38 they say is covered totals $1,455.57. My plan is 90%, so that would be $1,310.01 covered, not $458.79. It is really simple math, and if you read the vet notes, it is all there for them to see. Be cautious with this company. They were really good until they just stuck the knife in, big time.
Insurer: Embrace
By: Betsey Woods
Petey's insurance claim
The total experience of filing the claim and getting the reimbursement was simple and quick to get everything processed for our pup's surgery.
Insurer: Spot
By: Allan Brief
Really disappointed in the coverage
Really disappointed in the coverage. Cancelled my coverage. My dog started to unexpectedly vomit and they are claiming it is not an accident. That should absolutely be covered in the premium I pay. I am also not interested in paying nearly $100 a month for them to also cover my pet's "illness," that he actually doesn't have. They're calling it an illness and it's not an illness, it's an unexpected turn of events because he was vomiting blood. Well, they don't know that. he was vomiting blood. They are scamming people. Just save your money people and go with healthy paws. I have never had them deny claims, but they are nearly as expensive.
Insurer: Spot
By: Cassidy Yermal
1st Claim Submittal
Submitting the claim was simple. Now, if the payment process is just as easy I will be thrilled.
Insurer: Embrace
By: Alicia R-S