209,697+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,697 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very easy to get reimbursed and the…
Very easy to get reimbursed and the people I spoke to were very helpful.
Insurer: Spot
By: Julie customer
Claims now paid quickly
We have been customers for almost 3 years. They used to take at least a month to pay a claim. My two recent claims were paid in less than two weeks. Excellent progress!
Insurer: MetLife
By: Kathleen
The rep-Carleigh
The rep, Carleigh I talked to was so polite professional and helped resolved the issue. Please eliminate AI - no one likes it. I skip them each time.
Insurer: MetLife
By: Shirley Sorohancustomer
Easy to upload claim
Easy to upload claim. First ones, so will see how rest of process goes, but submission is very easy and quick!
Insurer: Embrace
By: Jennie Peterson
Quick and Easy process to make Insurance Claim
Process was easy and the claim was paid quickly
Insurer: Pets Plus Us
By: Robert
Very happy with Healthy Paws
Our 8-year old Labrador Retriever was recently hospitalized for liver failure. He is doing well now, but his medical care was quite expensive and would have been a significant financial burden if we had not had pet insurance through Healthy Paws. I have been so pleased with the support we have received from Healthy Paws. I have been recommending it to all my friends. The claims process has been incredibly quick and easy. It is so nice to be able to make decisions based on what is best for our dog and not be overly stressed by the financial burden associated with his specialty care.
Easy & quick claim process
Easy & quick claim process, great customer service and easy portal to navigate.
Insurer: MetLife
By: Customer Service
Pets Best is absolutely wonderful. I’m so thankful
Pets Best has truly been the best experience. They have been there through the hardest situations pet owners can experience. When My dog was diagnosed with a tumor, Pets Best was there and alleviated one of my most difficult moments, and my dog would not be here today if it wasn’t for Pets Best. Looking for pet insurance is tricky because there are many options and taking a chance on one of them is all we can do. The claims process is very easy, my benefits plan is thorough and easy to understand, my explanation of benefits on my claims is easy to understand, customer service is super responsive, and I get updates on the status of my claims. I can’t think of any negative experience thus far and I 100% recommend Pets Best to anyone shopping for pet insurance. Thank you so much for being a wonderful insurance company!
Insurer: Pets Best
By: Valerie
Expensive, but worth the peace of mind
We've had Pets Best for several years for our dog, and up until recently, we've not ever had to use it for her. We chose a high coverage and paid quite a bit for it, and while we haven't gotten a bigger return than our investment, it did help us navigate an unexpected large bill at one time that would have been very difficult to afford on short notice. It's not like a human health plan where rates are negotiated, it's more like auto insurance where if you have to use it, it's there to smooth out what could be a catastrophic cost, even though you pay for it along the way. It remains to be seen if there's enough financial benefit for this insurance, but it is worth the peace of mind for us, knowing that we have some assistance if an unexpected vet bill comes in from a surprise illness or injury.
Insurer: Pets Best
By: Pet