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We adopted our dog on March 21
We adopted our dog on March 21. Since then we have paid almost $700 in monthly payments and the $250 deductible. This week, we received an email saying that a claims adjuster felt it might be "a good idea" to review Wilda's vet files. Lo and behold, he or she found two "pre-existing conditions." (I will take this up with our vet tomorrow or on the weekend.) Why did it take almost four months for Embrace to review files it got soon after we adopted Wilda Lilly? And after we had paid so much money? Now we are told that she will not receive possibly needed services... This is truly unprofessional. I am probably going to write to Embrace's CEO--as well as advising the medical director of our vet clinic to urge her staff of eight (going up when the clinic expands) to not recommend Embrace. My neighbor's dog is covered by TruPanion and has not experienced any issues like these...
Insurer: Embrace
By: Phyllis Schneider
Everything has been great and…
Everything has been great and reimbursement are super fast and easy. I’m glad I made the decision to go with MetLife.
Insurer: MetLife
By: STACI BROWN
Dont cover much not pleased with this…
Dont cover much not pleased with this company so far
Insurer: Embrace
By: Rebecca Allen
Prompt processing of claims.
Prompt processing of claims.
Insurer: Spot
By: Reatha H Shepherd
The best
Nationwide,has helped me so much , I know I can rest and not worry about not being able to give my pet the best care ever.
Insurer: Nationwide
By: Jessie
I thought your process was harder than…
I thought your process was harder than it needed to be.
Insurer: Spot
By: Patricia Wiltsie
Amanda H made my experience totally…
Amanda H made my experience totally pleasurable. She is extremely professional, kind and knowledgeable. Thank you very much.
Insurer: Fetch
By: Shelley Laner
Helpful Staff
Everyone i have spoken with have been extremely helpful in getting my information taken care of on the results of Rockys vet visits
Insurer: Embrace
By: SHIRLEY
Stephie communicated everything well…
Stephie communicated everything well and the process was easy. Thank you for the help!!
Insurer: Prudent Pet
By: dsantiagogmail.com