225,209+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,209 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Disappointing coverage when you actually need it
I would not recommend Pets Best. I’ve paid my premiums expecting genuine protection when my dog needs veterinary care, yet they appear to use an extremely broad interpretation of “pre-existing condition” to deny claims. My recent claim was denied in its entirety by linking aear haematoma to a previous history of allergies, even denying the urgent examination and diagnostic testing. Insurance only has value if it actually provides reasonable coverage when you need it. Based on my experience, I have very little confidence in Pets Best and would strongly advise pet owners to read their exclusions very carefully before purchasing a policy.
So Fast and Easy!
Pets Best insurance is the best. The claims process couldn't be easier. They have processed all of my claims in only a couple of days. The reimbursement shows up quickly in my bank account.
Claims Experience
It was so smooth and efficient
Insurer: Adoro
By: Yvonne
Claims Experience
Awesome, talked to a real person and they made it very easy and clear
Insurer: Adoro
By: Michael
Great experience!
To file my puppy's claim after a visit to the emergency room was super easy. I filed my claim on a Friday, by Monday I had an email saying they were reviewing my claim within a week I got the an email stating my refund and not long after the refund was deposited into my account. I've been telling all my friends with pets what a great experience this was, you always expect the worst when having to deal with insurance companies so this was a great surprise!
Insurer: Pets Best
By: Sara
Handy
The payment for our claim came at a very handy time for us, and it made us feel that having insurance was worthwhile.
Recent Pets Best Claim
I've been very pleased with my Pets Best experience. As a first time policy holder, I appreciate the ease of submitting a claim. Like a lot of people, money is a concern. Having insurance for my dogs gives me some peace of mind in case of an emergency. I recommend the company often
Insurer: Pets Best
By: B
Pets Best Gave Us Peace of Mind Through Cancer—Twice
Pets Best has been there for us through two separate battles with cancer and has helped save our dog’s life both times. Having pet insurance has made an incredibly stressful and frightening experience a little easier because we could focus on getting our dog the care she needed instead of worrying about the financial burden. Although we hope we never hear the “C” word again, it brings us tremendous peace of mind knowing that if we do, Pets Best will be there to stand behind us. We are truly grateful for their support and highly recommend them to every pet owner.
Logic is irrelevant here
PetsBest covers an annual teeth cleaning. They also cover tooth extraction. But if you have your veterinarian do a teeth cleaning and they find that teeth need to be extracted and ask you if they should proceed, PetsBest requires you to say,” no, for my insurance carrier to cover the extraction. I need to make a second appointment so you can knock my dog out again and go back in and take the teeth out..” it’s absolutely absurd!! and there’s no way on the website to communicate this, they make you call a phone number and get someone totally useless who just says yes, that doesn’t make any sense, but that’s the way it is based on our underwriter in your state.
Pet’s Best is the best
Love how easy Pet's Best is to work with. Super easy to submit claims. Very responsive.