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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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You can count on Trupanion
Thank you, Trupanion.
Insurer: Trupanion
By: Parsifal
Love this Company
Can't say enough about this Company. Our dog Rose had an unexpected accident which tore both her acls. Pets Best was there for us all the way. Easy to file claims and prompt processing. THANK YOU pets Best!!!!
The Best Customer Service and Care
The Best Customer Service and Care MetLife Pet Insurance has been a lifesaver for us! We love knowing that we can make the best decisions for our dog, with full support from MetLife.
Insurer: MetLife
By: Rose Spadaro
I dislike the fact the majority of the…
I dislike the fact the majority of the claims require soap notes even though they may be a follow up from a previous claim. Also I send receipts that aren’t recorded & then I send them again. It’s a lot of trouble to get paid when I send in documentation. My other insurance pays me right away with no problems & I send them the exact information I sent you.
Insurer: MetLife
By: Belinda Edwards
I love MetLife!
I love MetLife!! I’ve been very pleased with my experience so far. My puppy had a horrible first year of life and wound up at the vet a lot. I never had a problem with any of the claims I submitted. Refunds were relatively fast. I’m so happy I went with them when searching for pet insurance.
Insurer: MetLife
By: Megan
My bill w/o trupanion was $1,000 we…
My bill w/o trupanion was $1,000 we only were required to pay $300. everyone was very courteous and
Insurer: Trupanion
By: Angela
Initial sign-up experience
Based on use of portal and signing up have been pleased. Would be nice if there was a number for a live agent to ask additional questions. However overall pleased so far
Insurer: Fetch
By: Alphonso Arnal
Very good coverage for our pets
Met Life Pets has provided excellent coverage for my 2 dogs including preventative coverage. The only reason for 4/5 stars is that the claim processing can be inconsistent, sometimes being processed and paid within a week and other times taking a month or more. Another plus is the Veterinarian consult which can be very useful in a a pinch. Customer service is professional and helpful.
Insurer: MetLife
By: Laura Monahan
It can take a while to process claims
It can take a while to process claims, I understand how complex some of my submissions can be. So thank you for always making sure that I get reimbursed as quickly as possible Are you hiring remotely?
Insurer: MetLife
By: Donna Rader