154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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helpful and friendly…
Amanda was so helpful and friendly after the previous people I spoke to suggested they couldn’t help me change my policy and I would be stuck with something that wouldn’t work for my dog. Amanda talked me through my options and explained them all. Although I had to cancel my preexisting policy, I was able to update to something that wouldn’t ultimately work better for me and my dog.
Insurer: Fetch Canada
By: Sophie Marfleet
When I submit my claims
When I submit my claims, they are usually approved in 24 hours and my refund is in my account as well.
Insurer: Embrace
By: Stephanie-Garden Grove,CA
Super easy to file the claim!
Super easy to file the claim!
Insurer: Embrace
By: Projectorist
claims aren’t updated on app
claims aren’t updated on app; still have pending app from 2 years ago. claims also take a long time to process
Insurer: MetLife
By: Leslie
Your company is a disaster and you have…
Your company is a disaster and you have no intention of treating your long time customers well. Good riddance. We’ve already found a better insurance company.
Insurer: Nationwide
By: customer
The company is great but I always have to contact claims several times until I am reimbursed.
The company is gr
Insurer: MetLife
By: Susan N.
3rd 5 star review
This is the first time I have had insurance on a pet. I could not have made a better choice than Embrace. I have had a couple of claims and they are honest, prompt and pleasant to deal with The claims process is very simple and straight forward, not hidden gotcha questions.
Insurer: Embrace
By: Ron W
Outstanding customer service
Outstanding customer service! The agent was very friendly, patient and helpful! Thanks!
Insurer: MetLife
By: Paul F.
VERY HELPFUL AND CURTIOUS
VERY HELPFUL AND CURTIOUS. EXPLAINED EVERYTHING. VERY SWEET LADY WHO WAS HELPING ME
Insurer: Nationwide
By: customer
Best plataforms! First claim took time to my vet to…
First claim took time to my vet to respond with all documents needed. But my part was delivered with no issue. Im glad to find you after previous insurance experences. You provide more than one plataform to manage claims or questions easily.
Insurer: MetLife
By: Blanca J.