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Fast and efficient refund!
"My kitty had a seizure at the vet's office and they sent me to an emergency hospital since they had given her a med for the seizure and she needed monitoring (and they were closing early) they asked me if I wanted to do imaging to get to the bottom of it and I said yes and they reffered me to a neurologist and they did all sorts of testing and imaging and I maxed out my credit card to pay for it but I had trust on petsbest because you guys always come thru and cover whatever it is. My refund/rebate was processed quickly and I was able to pay it back before the due date of my credit card. So I'm thankful to you guys a lot!! I'm gonna be a customer forever! "
Excellent Customer Service
Care and timely service with no Hassell
Insurer: Trupanion
By: Kathleen
Frustating
Frustrating about long time payout from Metlife and requesting documents again when already submitted also trying to raise the amount payout for to higher and mentioned only do 30 days prior new benefit and in California there is no rewards for member
Insurer: MetLife
By: Jennifer Ta
Quick turn around with claim
Quick turn around with claim
Insurer: Spot
By: Julie Sarabia
Confidence When You Need It
As usual, you never see it coming. Suddenly my dog became lethargic, stopped playing, stood in front of his food bowl for a minute before half-heartedly eating. I sometimes ponder the importance of the monthly premium for pet insurance, at least when things are going well. But suddenly they aren't, and I'm happy to not have to worry about making choices due to finances at least. Turns out Lincoln had spiked a fever, and after bloodwork and an x-ray, it was still a mystery. My vet's best guess was to treat with antibiotics, which she said in a small amount of mystery cases such as this, helped resolve the problem. A good guess, and Lincoln recovered well within just a few days. Within a couple weeks after filing my claim, Pets Best reimbursed me, and sent me my EOB, all which were completely easy to understand. In my experience, this has been consistent behavior for this company over Lincoln's entire lifetime since puppyhood. He is now 8, and it's a no brainer for me anymore.
Excellent coverage for my pet
Excellent coverage for my pet! Easy to use app. Only slight criticism is claims process sometimes takes weeks.
Insurer: MetLife
By: LN
awesome experience
awesome experience, quick claim process
Insurer: Embrace
By: Tracy Green
Website and registration was very easy…
Website and registration was very easy to understand and use. Customer service was very helpful and answered all my questions.
Insurer: Prudent Pet
By: David Bower
Excellent insurance! Easy and straightforward!
Embrace covers exactly what they say they do. From what I bought, they pay for accidental vet visit invoices.
Insurer: Embrace
By: Ian Colwell