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We had just switched to MetLife a month…
We had just switched to MetLife a month or so before my pet unexpectedly passed away. I didn't expect they would cover any of the final expenses. When I called to cancel, the rep was really kind and told me to submit the claim and I was really pleasantly surprised how easy it was and the coverage was great. I also appreciate the kindness at a really difficult time.
Insurer: MetLife
By: Amy Izzo
Reliable and Compassionate Pet Insurance
We’re so thankful for the support Pets Best gave us during our dog Coco’s medical journey. It was a tough time, but their team was always quick, kind, and easy to work with when it came to processing our claims. The whole process, from reviewing claims to getting reimbursed, was smooth and gave us peace of mind when we needed it most.
Insurer: Pets Best
By: Grace
Submission of claims is so fast and…
Submission of claims is so fast and easy. I really appreciate that I don't need to fill out any additional forms to have my claim processed.
Insurer: MetLife
By: Jennifer
IT WORKS!
Pup was seized in the middle of the night with excruciating pain. I rushed her to emergency vet and they evaluated, x-rayed and medicated by little fuzzy companion. The x-rays weren't cheap but when I submitted the claim, Pets Best paid it in record time. It's good to know that you get what you paid for with this pet insurance company.
They pay…
Company pays what they say they will however claims are a little more slowly paid than advertised.
Insurer: MetLife
By: Pet Mom
PHI for Leo and Tikki!!
I recently switched pet insurance to PHI in April. I can't give a full review as they are still gathering info for my claim for Leo. However they have been very good at communicating.
Insurer: PHI Direct
By: Marie
Absolutely satisfied with how easy it is to handle claims, very friendly service.
Absolutely satisfied with how easy it
Insurer: Trupanion
By: Ann
Good coverage but terrible claims processes
Metlife has wonderful humans and are great when talking directly to them. They also have great coverage in that they cover preventatives, and have decent rates. However, their claims process is miserable compared to alternatives like Trupanion. The submission process manages to be rigid and clunky at the same time- and does not allow for enough information on the forms, which then necessitates additional requests for information. Those requests often get lost in review, causing additional delays. I have had several claims take more than 30 days to process and take multiple calls to try to get their own teams to understand that they already had the information they need.
Insurer: MetLife
By: John Doe
Healthy Paws is THE best insurance company. Period.
I can not sing the praises of Healthy Paws enough. I have been with them for 7 years and am amazed daily by what a great company they are (considering the reputation most insurance companies have.) They review claims quickly, fairly and reimburse you for benefits in a matter of days straight to your bank account. The scope of what they cover is impressive and the yearly increase in their premiums has always been fair and reasonable. I left them briefly a few years back based on big promises made by a competing insurance company. It was a terrible experience. Their competitor took forever to review our claim and in the end came back and covered almost nothing. I came back to Healthy Paws and will never use a different company again. Most recently my dog had to have surgery. Not only did Healthy Paws cover the majority of the cost, they even emailed me to check in on my dog’s recovery a few weeks later. Thank you Healthy Paws for putting my faith back into insurance companies.
Insurer: Healthy Paws
By: Nicky