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Beware of this company and their rate…
Beware of this company and their rate hikes. We have been insured with Healthy Paws since my dog was a puppy. Initially, it was a $40 monthly cost with quick reimburesment and customer service. The company was sold a few years ago. Since then, they have tried to deny a few of my claims and I have had to go back and query it. They put our rate up to $85 after five years. I just got an email saying they were increasing my insurance to $170 a month...blaming state policies. My dog is nine years old, and I have probably made a total of five claims her entire life. I am currently on the phone with them to discuss it. I have called twice to speak to a manger. Both times they have left me on hold to get rid of me.
Insurer: Healthy Paws
By: Mrs Claire Jennings
I appreciated your help at the time of…
I appreciated your help at the time of need. Thank you
Insurer: MetLife
By: Teresa Naseery
Claim process is simple.
Claim process is simple.
Insurer: MetLife
By: ELIZABETH MCANDREWS
Customer service
I don't have any negative thoughts concerning Spot Pet Insurance. The company is a major help to my Gracie. I will definitely recommend their services to anyone 😀.
Insurer: Spot
By: Rosemary
An insurance company that actually has your back
I have Spot insurance for all 4 of my pets. It's one thing to have insurance, it's another to have to use it. One of my senior dogs had to have TPLO surgery on both of her knees. I had such a fear that it would not be covered, but Spot covered BOTH knees and paid out the next day! My cats have also had smaller issues and I've never had a claim get denied. I would recommend them to anyone.
Insurer: Spot
By: Tricia Jacobson
Reliable
Excellent support friendly staff members, Great rates , On top of our needs as consumers.
Insurer: MetLife
By: Christina Deleon
I would like to see processing of…
I would like to see processing of claims be a bit quicker. Also I’m legally blind and have some issues using the app.
Insurer: MetLife
By: Judith Rodman
Everything went smoothly and quickly!
Everything went smoothly and quickly!
Insurer: MetLife
By: John K
Beware of Hidden Dental Requirements for Coverage
2 stars for nice customer rep on phone when I finally got to them. 0 stars for policy transparency. Buyer beware: if you want any coverage for dental incidents, your dog MUST have had a cleaning within 13 months of signing up or they won't cover ANYTHING dental. Even if you have had previous cleanings in the pet's life as needed. They hide this in fine print. So maybe not the best policy for little dogs who tend to get dental issues.
Insurer: Pets Best
By: Joan K