154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

June 12, 2025

Beware of this company and their rate…

Beware of this company and their rate hikes. We have been insured with Healthy Paws since my dog was a puppy. Initially, it was a $40 monthly cost with quick reimburesment and customer service. The company was sold a few years ago. Since then, they have tried to deny a few of my claims and I have had to go back and query it. They put our rate up to $85 after five years. I just got an email saying they were increasing my insurance to $170 a month...blaming state policies. My dog is nine years old, and I have probably made a total of five claims her entire life. I am currently on the phone with them to discuss it. I have called twice to speak to a manger. Both times they have left me on hold to get rid of me.

Insurer: Healthy Paws

By: Mrs Claire Jennings

Verified June 12, 2025

I appreciated your help at the time of…

I appreciated your help at the time of need. Thank you

Insurer: MetLife

By: Teresa Naseery

Verified June 12, 2025

Claim process is simple.

Claim process is simple.

Insurer: MetLife

By: ELIZABETH MCANDREWS

Verified June 12, 2025

Customer service

I don't have any negative thoughts concerning Spot Pet Insurance. The company is a major help to my Gracie. I will definitely recommend their services to anyone 😀.

Insurer: Spot

By: Rosemary

Verified June 12, 2025

An insurance company that actually has your back

I have Spot insurance for all 4 of my pets. It's one thing to have insurance, it's another to have to use it. One of my senior dogs had to have TPLO surgery on both of her knees. I had such a fear that it would not be covered, but Spot covered BOTH knees and paid out the next day! My cats have also had smaller issues and I've never had a claim get denied. I would recommend them to anyone.

Insurer: Spot

By: Tricia Jacobson

Verified June 12, 2025

Reliable

Excellent support friendly staff members, Great rates , On top of our needs as consumers.

Insurer: MetLife

By: Christina Deleon

Verified June 12, 2025

I would like to see processing of…

I would like to see processing of claims be a bit quicker. Also I’m legally blind and have some issues using the app.

Insurer: MetLife

By: Judith Rodman

Verified June 12, 2025

Everything went smoothly and quickly!

Everything went smoothly and quickly!

Insurer: MetLife

By: John K

Verified June 12, 2025

Very prompt

Very prompt, polite and caring staff.

Insurer: Trupanion

By: GB

June 12, 2025

Beware of Hidden Dental Requirements for Coverage

2 stars for nice customer rep on phone when I finally got to them. 0 stars for policy transparency. Buyer beware: if you want any coverage for dental incidents, your dog MUST have had a cleaning within 13 months of signing up or they won't cover ANYTHING dental. Even if you have had previous cleanings in the pet's life as needed. They hide this in fine print. So maybe not the best policy for little dogs who tend to get dental issues.

Insurer: Pets Best

By: Joan K

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