209,630+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,630 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Coverage is great
Coverage is great, rarely dispute claims, so grateful
Insurer: MetLife
By: William Quin
MetLife *****
I have had MetLife Pet Insurance for years now and have always had a very positive interaction. The claim process is easy to use and I receive my reimbursement in a timely manner.
Insurer: MetLife
By: customer
Happy Customer!!
Nothing but great service in every aspect! So very pleased we chose Metlife for our fur baby.
Insurer: MetLife
By: Cheryl Collins
Great service
Answered any and all questions. Got Poppy the coverage we wanted
Insurer: Prudent Pet
By: whitneyquintgmail.com
Love the insurance but they won't cover…
Love the insurance but they won't cover allergies that already my dog had. But after 3 years will the insurance it will be nice for them to consider to covered.
Insurer: MetLife
By: Johanna
it was easy to follow and use the claim…
it was easy to follow and use the claim process.
Insurer: MetLife
By: Walker
Overall good, but definitely room for improvement
Overall MetLife is pretty good for pet insurance, however after the first year they hiked my monthly price up by over $30/month which seems astronomical. I’m terrified to see what next year will be, and whether or not it’s something I’ll still be able to afford. Claims sometimes take quite a while to be processed. Additionally, they don’t cover PT unless performed by a licensed vet, which is kind of a fine print thing. I was unable to find a dog PT in the state of CT who was a licensed vet. They are all licensed physical therapists or rehab specialists, but don’t have a DVM. Pretty disappointing since this was one of the main perks to me, having coverage for something very common, but costly and repetitive, that comes up, especially with larger dogs.
Insurer: MetLife
By: Alexis
Very pleased with Pumpkin
I love Pumpkin because they actually work with your needs. They have different solutions and are eager to help. I'm very pleased with the service they provide for my 3 kitties.
Insurer: Pumpkin
By: Darla
Embrace has been incredibly easy to…
Embrace has been incredibly easy to work with, has covered what they said they would, and turned around claims reviews/reimbursements incredibly quick without a lot of back and forth.
Insurer: Embrace
By: Sara Behm
The individual person to person customer service. phone…
The individual person to person phone conversation with the representatives two separate times. First time I did not realize I had given a credit card number of a close account and they reached out to before canceling the plan to try to correct it which was greatly appreciated. Then While correcting it with a new credit card number, the representative was very helpful in letting me make a new adjustment to add more extensive. Well, health care plan to my monthly fees for an increase in coverage. While the whole time being very helpful in answering questions about about having pet insurance.
Insurer: Prudent Pet
By: julscomcast.net