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Pet parents across the U.S. and Canada have left over 217,508 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy to submit and clear benefit responses
Nationwide Pet Insurance has been pretty easy to use; I added it to my VitusVet app and use that to submit. Claims are processed within a couple weeks and a check arrives in the mail. Making claims is easy although I am usually unsure of what will be paid back to me. I have both the Major Medical and the Wellness Plus Rider. The Wellness Plus covers a good value of her vaccinations/shots and her standard bloodwork, but covers very, very little of her heartworm/tick medicine (covers less than half the year of cost for heartgard and nexgard). I feel like I may just be breaking even on this portion of the plan. The Major Medical is a good piece of mind but I have, fortunately, not needed to utilize this part of the plan.
Insurer: Nationwide
By: Andrea
Excellent company to deal with
Terrific service. Pleasure doing business with. Had one issue regarding direct deposit. Checks were sent to bank, bank never received them. I had to cancel that service. No big deal because a paper check is issued within 2 days.
Insurer: Nationwide
By: Barbara
Mostly good experience
I've had great experience with their customer service line. My only bad comment is how long it can take for them to process and reimburse a large claim. I had to take my dog to emergency care on a Sunday night and was relieved to know that I would reimburse, but it took a month! Missing that amount of money for a month after charging it, really hurt me financially. I understand it was a larger amount of money than I usually claim but a month is a long time...
Insurer: ASPCA
By: Jillian Morales
It Pays to have Nationwide Pet Insurance
Joining the Nationwide team for Pet Insurance was the smartest move that we ever made , after adopting our rescues , of course !
Insurer: Nationwide
By: Gary
Easy to submit
The claim process is easy and it doesn't take too long to get updates on your claim as it's processing.
Insurer: Nationwide
By: Jessica
Thank you
The website is easy to use, and I appreciate the explanations that come with the claims when paid. Bretagne is doing much better. Shes still a crazy, energetic and hard-headed puppy, so if there is a policy to help with that, let me know! :)
Insurer: Nationwide
By: Diane
Great coverage, easy to file claims
We only want the best for Chase and we feel like we've found it with Nationwide. I have had zero trouble filing claims using thew Vitus Vet app, and with direct deposit as an option, I get reimbursed promptly and conveniently.
Insurer: Nationwide
By: Kevin
Awesome insurance!!
Love Nationwide! Claims are so easy!!
Insurer: Nationwide
By: Sara
Great service!!
We have been customers for a long time and we have had great service..
Insurer: Nationwide
By: Ray
Why didn’t I find them sooner!
I love Figo! I am always recommending to friends and family. They are so quick with filing claims and their customer service is amazing; they’ll contact you next day if you couldn’t get ahold of anyone. They offer great plans and also give discounts to veterinary staff. My dog has allergies and everything has been covered.
Insurer: Figo
By: Brianna