217,508+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,508 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Never feel like I'm a number
The customer service is always great, I really appreciate how kind and caring the reps are. I never feel like I'm just a number. Thank you for helping care for my babies!
Insurer: Pets Best
By: Alison
Easy process
Easy process, but wish deductible wasn't so high
Insurer: Pets Best
By: Justin
Pest Best has been amazing
Pets Best has been amazing to my fur baby family. Friendly, very helpful staff both on the phone and by email. thank you so much! I will be adding a new fur baby to our plan in August!
Insurer: Pets Best
By: Jennifer
Smooth from start to finish
I had a great experience with submitting my first claim. It was processed quickly and efficiently. The process from start to finish was easy and smooth. I highly recommend Pets Best and we are very thankful we have it for our little Lucy girl!
Insurer: Pets Best
By: Janis
Never had any problems
All of my claims have been processed in a timely matter and I've never had any problems. Thanks!
Insurer: Pets Best
By: Reniece
I liked that I had a follow-up
I liked that I had a follow-up email when it was taking a little bit longer than normal.
Insurer: Pets Best
By: Lisa
Amazing, life saving insurance
Trupanion is an outstanding insurance company. I have all 3 of my dogs insured and I will NEVER have another dog with Trupanion Insurance. They have saved my dogs life. When my dogs are sick I never hesitate to take them to the vet because I know Trupanion is there to help financially. I am able to give them the best care possible BECAUSE of Trupanion.
Insurer: Trupanion Canada
By: Kalee
Difficult to fill out claim form
Overall very happy but site is difficult to maneuver around.
Insurer: Nationwide
By: Melinda
probably the most "stress-less" process I have come across in dealing with medical reimbursements.
A very quick, and worry free process in dealing with on-line submitting of paperwork and notifications of claims being processed. The only thing I would suggest, as my cases with my pets, would be to up front inform the pet owner of how the claims are to be processed or categorized for quicker/correct processing. I had all the payment documents but it turned out that they needed to be totaled according to "wellness-care" vs "Injury treatment". This might have be easier to know how or what is the best to submit the claims when they are mixed coming from the vet. Other than that, 2 thumbs up on the service and responses.
Insurer: Nationwide
By: Kenneth