209,556+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,556 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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very positive experience…
I’ve had a very positive experience with ASPCA. They have never denied a claim, never asked me to provide extra documents, and never created any unnecessary fuss. Every claim I’ve submitted has been processed quickly—usually within a week to 10 days. The process is simple, straightforward, and reliable. It’s reassuring to know I can count on them when I need support.
Insurer: ASPCA
By: Lan Cao
Reimbursement without the fight!
I have had Embrace insurance for three of my dogs. Although with each animal the first claim took a little longer(but still within a 7-10 days), each subsequent claim has been dealt with quickly and efficiently, on some occasions, the same or next day! This gives great peace of mind knowing that "fighting" with my pet insurance for reimbursement is not on my radar when dealing with my ill pet. This is much appreciated . Highly recommend
Insurer: Embrace
By: michelle egland
Go with a different insurer other than Fetch
Choose a different pet insurance provider, Fetch will quickly find every way to deny a claim as a pre existing condition and not pay your claim. After many years as a customer with Pet Secure we transferred over to Fetch for our 5 year old dog because they advertise that they cover comprehensive dental and we knew he would eventually need his first dental cleaning. Our dog had a a routine dental cleaning months after we signed up with Fetch, our dog had to have some teeth extracted based on X-rays taken during the procedure, they denied the claim with 24 hours because they said that we hadn’t provided medical records for the 6 months prior to being a customer. We then uploaded an additional record for the standard vet appointment our dog had prior to the dental appointment, they then said the reassessment of the claim could take up to 30 days (even though the initial claim took 24 hours) during which they continued to take their $100 premium. They came back with a secondary denial of the claim stating that the teeth that were extracted were due to periodontal disease as a pre existing condition because the vet noted one broken tooth in his initial standard appointment, there was no way of noting which teeth (if any at all needed to be removed) until X-rays were taken during the actual procedure, we assumed we were just having a standard dental cleaning for our dog. We have since followed up with Fetch to discuss the second claim denial and no one has responded. We have since terminated our policy, it’s been a disappointing experience from start to end.
Insurer: Fetch Canada
By: Krista
The representative was very knowledgable
The representative was very knowledgable and explained everything very well, answered all of my questions and provided all of the pricing info I asked for. He explained the plan in simple terms and provided susinct detail.
Insurer: Nationwide
By: Jeff Baloun
Outstanding Service!
Thank you for providing a service that allowed me to financially care for my cat's health. When he got sick, my pet insurance gave me the confidence I needed to seek out veterinary care. Today, my kitty, Loki, is recovering nicely, and had I not had Pumpkin pet insurance, I am not sure I would have had such a positive outcome. Additionally, I need to add that the turnaround time for financial reimbursements is incredible. I would submit the claims, and literally within minutes (5-7 minutes), the reimbursed money was in my checking account. It was stunning! If you need pet insurance, I highly recommend Pumpkin Pet Insurance.
Insurer: Pumpkin
By: Kathy
This transition to Embrace was so easy
This transition to Embrace was so easy! Thank goodness for USAA and their fine service, for pointing me in this direction! Embrace offers great packages, and I am getting more for a better rate-saving over $200!
Insurer: Embrace
By: Stacy Kleinz
The person I spoke with was very…helpful
The person I spoke with was very helpful and was able to resolve the issue very quickly.
Insurer: MetLife
By: Kim
Poor policy
Telling your customers that their dog would not be covered for any pre-existing conditions is a horrible business model and makes no sense. Why would someone get pet insurance if the insurance is not gonna cover what they need the insurance for?
Insurer: Nationwide
By: customer
Fast and easy process and very friendly…
Fast and easy process and very friendly service
Insurer: Nationwide
By: Cindy