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Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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WILL NOT COVER LIGAMENTS in Accident Only
If I could give less than a star I certainly would. We have had this insurance and paid almost $500/year in premiums for the past five years, and when we finally went to use the insurance for the first time, they denied us like all the reviewers before us: they now consider ligaments illnesses. Yet they continue to sell the accident policy with the language that ligaments are covered (Our original policy even suggested they'd cover up to two! With accident only coverage!). That language is still in the accident only policy, yet they will decline your claim and state that these are now defined as an illness. We had a dog running healthily a week prior to his accident where he could no longer walk, and they will say that this "disease is intermittent and degenerative." BUYER BEWARE. They will find a way to reject your claim.
Insurer: ASPCA
By: D Hankins
Easy claim submission process and…
Easy claim submission process and refund using the App
Insurer: MetLife
By: Trooper
Zanasia B.
I just want to say Rebecca is AWESOME! I’m new to being a dog mama and Ms.Rebecca made it such an easy process! Literally answer all questions throughly, was very patient and knowledgeable , very very sweet. I was so so comfortable speaking with her. I feel confident and I’m so happy I was able to work with her to get pet insurance on my baby Lola! If it had 10 stars I literally would rate it all 10 stars. Thank you Thank you Rebecca!!
Insurer: Prudent Pet
By: Zanasia
Good value & helpful support
Good value. Very helpful and professional. Easy to understand and navigate website and submit claims.
Insurer: Figo
By: Cycling Enthusiast
Excellent from the beginning
Love Pets Best. Fast turnaround, easy claim submission
Insurer: Pets Best
By: A
This is the best insurance ever!
This is the best insurance ever!! They respond quickly on claims. I recommend this to my friends all the time.
Insurer: Healthy Paws
By: Barbara MacRae
Best thing I ever did was get my young…
Best thing I ever did was get my young dogs insurance. One has never used it. The other has. Quick response for claims. Love SPOT insurance
Insurer: Spot
By: Vicki
Heartfelt Thanks for Your Exceptional Service
Dear Healthy Paws Team, I wanted to take a moment to express my sincere gratitude for the outstanding service and support I received during my recent claim. My dog, Micky, required surgery for hip dysplasia — an experience that was both emotionally and financially stressful. Your team’s quick response and efficient handling of the claim lifted a tremendous weight off my shoulders. I was amazed that the claim was processed and approved within just a few days. It’s rare to find a company that combines compassion with professionalism so seamlessly. Thanks to your coverage, Micky is well on the road to recovery, and I can focus on her healing instead of worrying about costs. I will gladly recommend Healthy Paws to every pet owner I know. You have earned my complete trust and lifelong appreciation.
Insurer: Healthy Paws
By: Natale F Cardino