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I was very transparent in my submission…
I was very transparent in my submission as to my dog's health and pre-existing conditions. Obviously, I realize that none of her pre-existing conditions would fall under allowable coverage, however, there's a lot more to a dog than a pre-existing condition. There are many areas of Health and Wellness that need to be addressed throughout the lifetime of a dog. Yet you declined my application. Not cool! I will never use Nationwide again nor will I refer any friends or family to it. I used Nationwide for a previous dog and I wasn't entirely satisfied with it then either.
Insurer: Nationwide
By: Jacqueline Ruhland
The company always responds quickly to…
The company always responds quickly to my claims and I really don’t know what we would do without them
Insurer: Trupanion
By: Customer
The agent was friendly, honest, and helpful
The agent was friendly, honest, and helpful. Made the process simple!
Insurer: Prudent Pet
By: Shawn White
This company makes you feel like you…are their only client and give you white glove service.
This company makes you feel like you are part of the family. Thank you Embrace.
Insurer: Embrace
By: Frankie G
Vida's Injury
My 5 yr old greyhound chased a rabbit into our fence and she fractured part of her upper jaw and displaced her canine tooth. Because it was a traumatic injury, the surgery cost was covered, even though it involved removing a displaced tooth and I don't have dental coverage. I was thankful for the payment.
Insurer: Pets Best
Veterinarian: Pilchuck Veterinary Hospital, A Thrive Pet Healthcare Partner
By: Losa
If it wasn't for Trupanion I don't know…
If it wasn't for Trupanion I don't know what I would have done for my dog. He has had many health problems thru out his 9 years ( and still going) and Trupanion has helped every time. There is no limit on how much they will pay out. They pay quickly. Very helpful and understanding when you need to call with a question. Thank you Trupanion for being there for us.
Insurer: Trupanion
By: Sandy
I have emailed time after time to have…
I have emailed time after time to have a dog dropped from my policy that is no longer my dog and they refuse to drop the dog and keep billing. I called and they said I had to email in writing. When I email they say I am emailing from the wrong email address and that is impossible and the eamil address they send billing, notices and emails to review them. Originally in 2020 they were great and easy to deal with when a dog had an injury. Since then they deny claims when they should not. And keep billing for a dog I have not had for over two years now. I should only be paying for 2 dogs not 3 so I have reently hired a lawyer and notified the insurance commission in Texas of the problem and their unwillingness to resolve. Well, here it is July 3 and we have still not heard from Trupanion even though they indicated they would review and reach out. Par for course.
Insurer: Trupanion
By: Marty
RUN AWAY
This company does everything in its toolbox to not pay claims. Even when your dog is sick. RUN RUN RUN away. I wish I had chosen another company. What a waste.
Insurer: ASPCA
By: HS
MetLife Pet Rocks!
This is my first time having pet insurance, but I'm glad I decided to get it. Submitting claims in the app is easy and efficient. It puts my mind at ease, knowing my fur baby and finances are covered for preventative care, as well as illness.
Insurer: MetLife
By: Chianda Rawlins