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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I love the communication about the claim
I love the communication about the time to completing the claim review. It keeps me from wondering if you are working on it. Good written information in emails. Thank you
Insurer: Pets Best
By: Kathleen Bucklew
What good is a chat with a Vet if no…
What good is a chat with a Vet if no one ever replies. Very very disappointing.
Insurer: MetLife
By: customer
The best insurance I've ever had.
The best insurance I've ever had. Our girl piper has had a healthy 7 years, and we started our policy with embrace when she was 4. We hadn't had a need to use it yet, but in her 7th year she started having some non-fatty masses appear. This was really scary, but after she was scanned and settled, we submitted our claims to embrace. They ended up covering 80%+ of the cost of these procedures, and have made us very comfortable with the idea of taking care of our girl. I can't imagine the decisions we'd have to make if we didn't have Embrace. 11/5 stars.
Insurer: Embrace
By: Jacob Hebert
Great service
I have been with Pests Best for over 5 years and they have always had a great turn over with claims and their costumer service is great.
Insurer: Pets Best
By: Susan Bhalla
Very good experience
Very good experience, representative was very helpful and informative.
Insurer: Prudent Pet
By: David Larson
Flawless Experience
My cat Luna had to have surgery and when it came time for payment my vet received payment directly from Trupanion immediately. There was not one issue and made an already stressful pet situation so much better. I am so pleased to have your company for my pet insurance. Truly the best customer service. Thank you! 🙏🏻 ⭐️⭐️⭐️⭐️⭐️
Insurer: Trupanion
By: Deborah
Simple and Clear Descriptions
It was very simple to select options and they were explained clearly.
Insurer: Nationwide
By: Becky Rice
Jordan’s Pawview
The overall functionality of the site made the process easy.
Insurer: Nationwide
By: Aprill
Ease of processing claims
Ease of processing claims! Insurance companies for humans should study Trupanion to see how it should be handled!
Insurer: Trupanion
By: Mavis
Thank you for making this easy
Thank you for making this easy. Hoping for quick turnaround for deposit into bank!
Insurer: Embrace
By: Carole