209,470+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,470 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very Pleased with my coverage
I have owned dogs my entire life but this is the first one I have had insurance on and I am very happy I chose to get it. The coverage has been great. I have no complaints and have made several references.
Insurer: Nationwide
By: Kelly
was a very easy process
thank you for helping us with gunther
Insurer: Nationwide
By: david
Exceptional
PetsHealth now Hartville is an exceptional pet insurance company. With them, I have less worry when faced with unexpected pet health care expenses, Not only do they expedite claims, they always call to follow up and express heartfelt concern for my pet’s well-being. Truly a godsend, I am so glad I discovered and insure my pets with this company.
Insurer: Hartville
By: Gwen
I will never have a dog without Figo again!
Scrolling through Facebook a few months ago I saw Figo. Looked into it and just on a whim, took out a policy for our Aussie. She's having some problems now. Met our deductible and i submit claims using the phone app, sometimes they are processed and approved the very same day! Payment comes out of my checking account and reimbursements go back into the checking account. I've called a few times with questions, the agents are wonderful, very helpful. I have already recommended Figo to my friends who own pets. We will never have a pet without Figo insurance. And I can use it anywhere in the US, if we are traveling we have insurance, unlike a policy through your vet, plus we have all her records if we are away and she needs to see a vet. I love everything about Figo. Even the website is really cute!
Insurer: Figo
By: Jeanette
Amazing coverage with easy claims process!
We have coverage for two pets and recently had one pet diagnosed with a disease that she will need ongoing testing in prescriptions for. I am pleasantly surprised that Pets Best did not find a loophole as we thought they might to get out of paying us but rather after uploading our claim they paid within seven days! We were 90% reimbursed as my plan specifies. I am happy to say that I would recommend them highly to any pet owners!
Insurer: Pets Best
By: Sandra
Poor communication, confusion around covering expensive prescribed dog food
We are unhappy that your review of our claims from December on took so long. Our rescue puppy was on Science ID prescription food==canned and dry that our vet prescribed. We were afraid to wean him off it for fear of recurrence of gut issues. I made several phonecalls--was told by 2 of your personnel the food should be covered. The final ruling- it was not covered. Hundreds of dollars in food bills. He must be diarrhea-free for 6 months before you'll cover food prescription. I pay for the highest coverage and am dissatisfied that I could not get a clear answer ongoing while bills racked up. A friend with a similar situation had her pet insurance covered the prescribed food. I would not recommend your plan.
Insurer: Nationwide
By: christine
No problems with claims
Never really had a problem with claims. Just takes a little bit long to receive payment.
Insurer: Pets Best
By: Missy