209,470+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,470 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Beware
I found out today that if your animal has an issue that requires more than 1 visit, each visit will be its own claim. So..if you have a $250 deductible, and you have each visit is under $250, than nothing is covered. Each individual visit needs to be over that for anything to be covered, even if its the same issue! So this insurance has yet to cover anything for my animals.
Insurer: Embrace
By: carolyn mcguire
Excellent service and super helpful!!
I have had embrace for many years and it really has been easy and helpful! Heyu… my springer spaniel… would likely have not been with us if it wasn’t for Embrace! Thank you a ton!!
Insurer: Embrace
By: Michael Burolla
Josh Sabado answered all my questions…
Josh Sabado answered all my questions and concerns about the logistics and parameters re: buying pet insurance for my cat. Very friendly, helpful and knowledgeable, thank you.
Insurer: Fetch
By: K Quinn
Horrible
Horrible, do not use this company to insure your pet. They will claim that anything is a pre-existing condition in order to not pay you. A pet can vomit on 2 different occasions, and they consider it a pre-existing condition. Vomiting is a symptom of not feeling well, not a condition. Not only will they not pay the claim, they go above and beyond by saying they will extend the “vomiting exclusion” another 12 months. Look on Reddit, others have complained about this same issue with Embrace, and in some US states they’ve made it illegal for insurance companies to call a symptom a condition. I am in an appeal right now with them and will sue them if I have to…they own me over $1000. Stay away!
Insurer: Embrace
By: Joan Johnson Miller
been with healthy paws for over a year…
been with healthy paws for over a year and paying for my pet's coverage. first claim i submit - and they want his medical files going back before he was rescued as a stray over 2 years ago. obviously these don't exist. basically if you have a rescue, there's no coverage. I can't believe I gave them any money. trying to cancel coverage and even that is difficult
Insurer: Healthy Paws
By: Greg
Amazing customer service
Amazing customer service! Great prices! Great customer service would recommend fetch to anyone who has animals!
Insurer: Fetch Canada
By: Brittany Henri
Disgusted doesn’t begin to cover it
We’ve had our dog with embrace since she was a few months old. We had a lower end plan that had a $5k yearly cap, at the time a *vanishing* healthy pet deductible of $750, and no preventative care with 70% reimbursement. Each year dealing with tolerable increases of $3-5 a month. Last year we had our first and only health concern that required veterinary intervention. A small, non-cancerous, fatty tumor(lipoma) that had unfortunately caused some light bleeding through her nipple. We did all of the recommended steps for diagnostics and surgery. Zero complications and back to perfect health minus one nipple. My first red flag of their financial greed was that when I called to submit a claim for the first time I found out that the vanishing deductible was only a few weeks away from expiring and I had not received any correspondence of the change nor an explanation of why. Fortunately we were able to take advantage of it and the claim processed without incident. Then our policy renewal came. We’re slapped in the face with a 100% increase in our monthly premium. It felt like we were being punished for daring to use the insurance we’d paid into for almost 9 years. Fast forward a year to present. Dog is still in perfect health and hasn’t been back to the vet aside for booster vaccine and a teeth cleaning. The audacity for Embrace to not just double but damn near triple our monthly rate for the same mediocre policy was insulting. Cumulatively, a 360% increase in just two years. With one incident in her lifetime. We’ve paid hundreds more into her policy than we requested back. Disgusted doesn’t even begin to cover how we felt. When I called to cancel I was asked if I wanted to adjust her policy instead by increasing her deductible and lowering her coverage which would have effectively rendered it useless and still would have been more than we were paying now. All of this to be placated with the canned “increased costs” message I keep seeing in these reviews. Do better Embrace. Make an effort to fix the issue at hand instead of passing your costs on to the consumers. We’re in San Diego California for anyone worried about their rates going up.
Insurer: Embrace
By: Brian D.
An Outstanding Company
I have been with Embrace for about 3 years. I cannot say enough about the professional, efficient & friendly folks that have been so supportive of my little bestie. The turnaround from making a quick, easy online claim is very fast. Because of Embrace, I truly have been able to sustain Minkie’s quality of life as she is aging. My plan is a 90% - 10% and allows me the freedom to give her the best care possible - at a fair & reasonable price. My rating of Embrace is based upon ongoing outstanding performance on their part. The “Embracers” who handle Minkie’s claims are kind and get things moving fast.
Insurer: Embrace
By: Lucia Bartoli
They have good customer service and…
They have good customer service and helped me get my pets the best insurance
Insurer: Prudent Pet
By: julianagilmoregmail.com
Family plan is nice for multiple pets…
Family plan is nice for multiple pets owner, but the claim reviewer always mark my pharmacy invoice as duplicate and never process my prescription reimbursement along with my hospital visit. I had to initiate another claim for that separately, which is annoying.
Insurer: MetLife
By: customer