209,301+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 209,301 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

209,301 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Adoro

3 reviews

5.0
Embrace

19,730 reviews

4.9
Healthy Paws

11,002 reviews

4.9
Fetch

5,266 reviews

4.9
Trupanion

55,032 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

May 29, 2019

Explained my policies

My first policy with you was with my Brinkley; then we added Catie; both I assumed were under the same policy number. When Brinkley passed away, and we purchased Tucker, I assumed the policy no. would stay the same. The telephone call explained why.

Insurer: Pets Best

By: Gwen

Useful
May 29, 2019

Processed in a very timely manner

As always current and past claims have been processed in a very timely manner. Thank you to all Pets Best staff!

Insurer: Pets Best

By: Pam

Useful
May 29, 2019

Happy with our choice in insurance

My girl got her vaccinations, I took a picture of the receipt, uploaded it and all done. Efficient, easy and the payment was received without any delay. In earlier contacts with questions by phone I have been met by nice people who have answered my concerns and questions. I am overall very happy with our choice in insurance for our girl. I have recommended you guys to other people many times ;-)

Insurer: Pets Best

By: Janicke

Useful
May 29, 2019

Quite impressed

Very pleased and quite impressed with the quick TAT of my claim payment. I even mailed the claim in and still was most impressed with a week TAT for receiving my payment.

Insurer: Pets Best

By: Vicky

Useful
May 29, 2019

I am so happy

I am so happy with how our Olive's claim was handled. It was so easy to upload the bill and payment information and check on the status through the app. I was happy to receive an email letting me know that they were working on our claim but it was taking longer than expected. Thank you for turning a very scary situation into one we did not have to worry about.

Insurer: Pets Best

By: Paige

Useful
May 29, 2019

Covered medication ordered online

I purchased medication on allivet.com and they contacted my vet who filled the order and had it shipped to me. Once I received the medication I went on PetsBest.com and submitted a claim for my pet, the medication I purchased, the date of and the amount I paid. I then uploaded a copy of my receipt from Allivet and submitted the claim. Pets Best gave me a window date of when the claim would be in process then completed. Sorry I do not have specific dates.

Insurer: Pets Best

By: Kristine

Useful
May 29, 2019

I've been very pleased with the service

This is the second time I've had to use my kitty's pet insurance and also the second time I've been very pleased with the service. I am always weary of filing a claim because of previous reviews I've read about people not getting their bills covered but both times Pets Best has went above expectations. The ease of filing the claim is quick and simple and they explanations on what is paid for/what isn't are easy to understand. Thanks Pets Best, hopefully I don't have to use you anytime soon but if I do, I hope it keeps going great.

Insurer: Pets Best

By: Georgina

Useful
May 29, 2019

No problems whatsoever

Two recent claims - one wellness, one illness and applied to deductible. Both processed promptly with no problems whatsoever. Automated but appropriately frequent updates and explanations along the way. Ilsa (the GSD) thanks you for the peace of mind we have in promptly pursuing evaluation and treatment when something's not right, and home care's not fixing it, instead of fretting about potential financial burdens.

Insurer: Pets Best

By: Joanne

Useful
May 28, 2019

If you have a pet you need Embrace.

So glad we have this insurance. Claims are paid quickly. We swear by Embrace.

Insurer: Embrace

By: Melanie

Useful
May 28, 2019

Otis’s dad

Excellent coverage, everything’s included. Emergency visits, well visits.. EVERYTHING!!!!!

Insurer: Nationwide

By: John

Useful

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