209,231+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,231 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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So pleased
My dog Bella was very ill and needed emergency care. Pets best took care of my claim so quickly. I am so pleased that we chose pets best insurance for Bella.
Insurer: Pets Best
By: Aileen
Comfortable and confident
My two pets are very young and healthy so hopefully I will Not need to use the insurance quite often, but I feel comfortable and confident with the response I had get from this company the very few times I submitted a claim. Thank you!
Insurer: Pets Best
By: Mariana
Great communication
We have 2 Boston Terrier puppies and we have been able to utilize both our Wellness Plans but also our Emergency plans with Pets Best. Every time we need to file a claim we are able to and payment is returned promptly. And whether the amount is paid back in debit,. place to our deductible, it is always communicated to us. The only thing I would change is the Wellness plan and that is to be able to see what we have already used as we would not send in for claims that we may not receive payment for.
Insurer: Pets Best
By: Richard
Easy to file
I've always found it very easy to file. My dog is 5 and I think I'm finally about to meet my deductible and hopefully I'll get a reimbursement for the first time ever. Fingers crossed.
Insurer: Pets Best
By: Lori
Very efficient
claim department is very efficient and quick with there response.
Insurer: Pets Best
By: Laura
I absolutely recommend Pets Best
We signed up for Pets Best on the recommendation of a friend who (unfortunately) had to use your policy when their puppy became gravely ill. They had nothing but positive things to say about their experience with Pets Best, and after having to use it ourselves for our pup, Cooper, I couldn't agree more! Going to the emergency vet is never a fun experience. In fact, it is downright stressful and emotionally-draining. But knowing that we would be covered for the expensive vet bill made at least one part of the experience so much easier to handle. It took the financial component out of the equation for us, and allowed us to just focus on taking care of our pup. The claims process was extremely easy and straightforward. Our reimbursement went through exactly as it stated in our policy, and we have already received the majority of the funds back into our account. I would absolutely recommend Pets Best to all my friends and family - In fact, I already have!
Insurer: Pets Best
By: Catherine
Very pleased
Very pleased with claim process. My only suggestion would be to speed up the processing of the claim a bit. Still, overall, an excellent experience.
Insurer: Pets Best
By: Peter
Processed fairly quickly
Claims have been processed fairly quickly over the years for all pets involved. However, I do not understand why my last claim for euthanasia was denied.
Insurer: Pets Best
By: Joan