209,231+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,231 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I'd recommend Pet's Best to anyone
I called because my claim needed attention. The image of my receipt wasn't legible. I resubmitted with a new picture of the receipt and called to see if that was all I needed to do. Wendy was professional, caring and very helpful. She checked the uploaded image and said it still was blurry. She offered to call my vet and have them fax the invoice directly to Pet's Best. She then offered to call me back and let me know the results of her call. I had let my vet know that they could get paid directly from Pet's Best and if anyone was inquiring about pet insurance, Pet's Best was indeed the Best. I had told Paula this when I paid my vet bill, before I even started my claim. I'd recommend Pet's Best to anyone looking for a pet insurance company that cared about it's pets and owners as much as I care about my pet. Thank you so much, Heather and Sammi
Insurer: Pets Best
By: Heather
Pet insurance is a necessity
I am very satisfied with my recent claim with pets best. they followed through as soon as they received my claim information. then e mail me back promptly every time I have questions. they have been working hard to get detail information regarding my claim. once they have all the information, they process my claim efficiently. I am glad I choose pets best insurance for my dog, hachi. he is in good health. however, dogs are like humans. they do get sick. pet insurance is a necessity for pet owners to get the peace of mind. I am happy and hachi is happy too. thanks.
Insurer: Pets Best
By: Caly
Simple to file
Simple to file the claim Paid within the timeline quoted.
Insurer: Pets Best
By: Anne
Reliable
I am relieved to feel that Pets Best is a very good and reliable and fair company
Insurer: Pets Best
By: Melanie
Best decision we ever made
Everyone I've ever come into contact with at Pets Best has been warm, responsive, and knowledgeable. Claims have always been easy to upload and paid quickly. Best decision we ever made. We tell everyone we know to get their pet insurance here as well. Thank you!
Insurer: Pets Best
By: Amy
Less than a 72 hour process
I'm a new customer with Pets Best, and this was my first claim for my new puppy, Bailey. She had her 4 month puppy shot and got her microchip. I filed my claim the evening of her visit, it was processed the next business day, and the money was in my bank account the day following. All in, I think it was easily less than a 72 hour process. If things continue to be this smooth and easy, I'll be a very happy long-term customer! Thanks!!
Insurer: Pets Best
By: Devin
Process is always easy
The claims process is always easy except if there is a delay then there are no updates
Insurer: Pets Best
By: Lynn
Easy claims
We were very pleased with the ease of the way to process the claim.
Insurer: Pets Best
By: Gail
Best Pet Insurance company ever, friendly helpful staff, keep you updated and send rebate checks on time all the time
Best Pet Insurance company ever, friendly helpful staff, keep you updated and send rebate checks on time all the time. I have spoken to very friendly polite staff when setting up my service, never had to contact them with any problems. Definitely Top grade company!!! Highly recommend!!!
Insurer: Nationwide
By: Kris
Glad to have insurance
We were so glad we had pet insurance when our dog tore two ACL ligaments in 8 months. The claim process is so easy and payments can be direct deposited within a day or two.
Insurer: Nationwide
By: Andrea